Speedoc User Reviews

Speedoc Pte Ltd

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Failed to verify phone number

I couldn’t book an appointment because it keeps failing at the phone number verification process. I’m visiting Singapore, so I use my usa number. I enter my number, click verify, the sooner comes up, then nothing happens….. nothing gets verified, and I’m stuck…..

boli123bo

a year ago

Fast, efficient and professional

Amazing service, I was so impressed with the speed you get an appointment and how fast the prescriptions were ready! Definitely will use again when the need arise

BOQX

a year ago

Great idea but horrible app

It took me 2 hours and 4 phone calls to get out of a loop trying to set up my profile which wouldn’t save. Extremely frustrating while desperately wanting to set up a video consult for my very sick husband.

TuckersFriend

a year ago

No service for tourists

Struck down with Covid in Singapore and cannot access the app with an Australian mobile phone number. This is very unhelpful.

SLAMAUG

2 years ago

Response from developer

Hi SLAMAUG, thanks for highlighting this to us. We have fixed the issue. Kindly try again and please let us know if you require further assistance. Thank you and wishing you a speedy recovery.

Freeze

Froze at the end of registration

Circle Lllll

2 years ago

Response from developer

Hi there, can you please share more about the technical difficulties in order for us to understand better? You can write in to us at contact@speedoc.com. Thank you.

Took my money but didn’t deliver the service

Signed up for day 4 Covid test for early release. Speedoc appear not to have done the necessary to make it official. Money wasted.

Gypsymacgyver

2 years ago

Response from developer

Hi there, thank you for your feedback. You can be rest assured that we are an MOH-licensed healthcare provider that aims to improve our various services administered to patients. We'd like to hear more about your experience in order for us to investigate. Can you kindly email your name and mobile to clinic.sg@speedoc.com please? Thank you.

Difficult

It will not let me submit the COVID test request. Keeps wanting profile updates!!

GF Texas

3 years ago

Response from developer

Hi GF Texas, we are sorry to hear about your experience. To facilitate our investigation and learn about this incident in greater detail, kindly email your name and mobile to clinic.sg@speedoc.com at your convenience. Thank you.

Scan company

Hung up on my Covid test and impossible to contact them. Scammers. Do not use.

deanamo49

3 years ago

Response from developer

Hi there, we apologise for the inconvenience caused. If you have booked a Supervised Tele-ART, there is a button within the page to speak with our patient care team. You can also call or WhatsApp us at 6909 7799. For us to investigate this, you can also email your name/mobile to clinic.sg@speedoc.com. We hope to hear from you!

HORRIBLE Service

No way to contact anyone, zero customer support.

COHDavie

3 years ago

Response from developer

Hi COHDavie, thank you for bringing this to our attention. We seek your kind patience and understanding as clinics across Singapore are facing unprecedented high volumes during this period. To facilitate our investigation and for us to understand your experience in detail, kindly email your name and mobile to clinic.sg@speedoc.com. Thank you.

Great service

Trying to get an ART test done during this time of year is difficult with a family. Luckily Speedoc offers a home swab service. Just click and setup the time and a professional nurse shows up and has everything done within 20-30 mins. Paperwork was completed and sent within 2 hours along with helpful whatsapp and phone calls. Would highly recommend. Price is competitive and good service.

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terrible whats up with that?!