Leave a Review TBC Now
Constantly not working
This app regularly says “unable to connect to server “ . Reported it to TBC and they say they’re working on it. Yesterday I managed to login today it’s back to not connecting. As someone trying to access rewards, I can’t redeem promised rewards if the app isn’t working.EkaterinasMom
“Unable to reach server”
The app constantly gives the error “Unable to reach server”Ben_Tl
HORRIBLE
This app is so stressful, you can’t do much in it. I tried to update the address and that’s not an option, I called the customer service number for TBC, and they’re just as incompetent as their app. If only they were as quick to update something so simple like they are to ask for blood donors maybe people would donate more often.Show lessSdrod77
Absolutely broken
I have nearly 10,000 points I can't use. I check back once per month. Nope. Still broken. Call the help line and get smart*** responses.Strong-Oak
Doesn't even open
I just updated the app because the previous version was not working- kept lagging. New update opens to a white screen and you can't to anything.Lollipopsandonuts
Easy to use
I can use the app easily and redeem my points. The gift cards just go to your email all other info is irrelevant. I have redeem plenty of Amazon and target gift cards.Venback
Login using apple keychain
Developer has had time to get app to work with Apple keychain or any password manager. Copy and paste the app will call it wrong. You MUST type in user name and MUST type in password. Invalid when keychain uses my Face ID to verify it’s me to fill in information on app? I see others has the same issue. And appears nobody reads these reviews that can correct it. App help is not to a developer. But to blood connection’s website. Questions about donating etc has nothing to do with the app. I always thought using keychain made things more secure. Like logging into a bank without having to type the info in. Last I knew I was the only one with my face that could use my iPhone’s Face ID.Show lessPennybink
Worthless
I use LastPass password manager. It will auto fill the username and password just fine but then tells me the credentials are not correct. I have deleted and reinstalled the app and also changed passwords three times and no good. If I manually type the password though it works. Go figure.iPod user111
Great app overall, but still a little buggy
This app has a lot of great features to track your donations, vital signs, and you can order stuff with your points.
Sometimes the pages do not load. The app can be kind of slow to respond when going through certain menus. I feel like a couple of the menus could be combined. Also, face ID doesn’t really work with unlocking the app. The avatar/profile picture is skewed. It would also be great to be able to tell what level of platelet donor you are from the app. I hope this feedback helps make the app even better.Show lessapple lidar fan
Cannot login
Could not login on app even though I can on the web. Changed password via web page. Update password in my password manager. Still cannot login on app but web is ok.Ltlfrari
