Leave a Review PowUnity
App didn’t work for days due to servers down
The servers were down for days. This is unacceptable. The company should have back up servers so that even if the main servers fail customers are not impacted.Emma LJ
Cycle Recovered
Can’t thank PowUnity enough as without it I’d have lost my extremely expensive electric bike. With the aid of PowUnity I was able to recover my bike myself as the police were completely useless. However the aftercare service from PowUnity wasn’t great in using the data to convict the criminals. The main thing through I got my bike back. Awesome.Show lessJavster005
Developer Response
Thank you very much for your feedback. We always try our best and are very happy when this leads to satisfaction of the users of our BikeTrax. Best Regards, Your PowUnity Team.Poor execution
The app is a bit hit and miss. I often have to lock the bike several times and restart the app before it registers. At other times I am stuck in a spinner screen when I urgently have to lock the bike. When Bosch’s smart system arrives I suspect I’ll move over unless the experience dramatically improvesShow lessTHYCS1
Developer Response
Thank you for your feedback. Please send us an email to "support@powunity.com". We will gladly try to solve this matter. Kind regards, your PowUnity Team.Great app and tracking device.
My bike got stolen twice and I could find it very quickly.Chamboul
Developer Response
Thank you very much for your feedback. We always try our best and are very happy when this leads to the full satisfaction of the users of our BikeTrax. Your PowUnity Team.Works great
Setup was fine - works really well, and like the trip function. Could do with being clearer when the bike is locked (green?) vs not (blue?).
Alerts to phone certainly work.TeeToGee
Developer Response
Thank you very much for your feedback. We always try our best and are very happy when this leads to the full satisfaction of the users of our BikeTrax. Also thank you for the feedback of the lock-colour. Your PowUnity Team.Doesn’t work
Don’t waste your money on the tracker I think it’s a scam !! Does not work!Lljjean
Developer Response
Thank you very much for your feedback Lijjean. We are of course very sorry that BikeTrax is not working properly for you. Can you please send us the case to "support@powunity.com"? We will certainly find a suitable solution for you. Kind regards, Your PowUnity Team.Poweunity
Doesn’t work after last update and I paid 250 €, very disappointedSAN4OUS1878
Developer Response
We are sorry to hear that you are having issues - we are sure that we can fix this! Please contact us under: support@powunity.com
