Leave a Review DrFeeder
App needs a lot of work!!
I’ve tried multiple automatic feeders and this one seems to be the most consistent with dispensing food and not jamming. However, the app is horrible. I’m constantly getting an offline message when trying to connect. It’s extremely aggravating. Most of the time I cannot use the app abs check on my puppy. Hopefully some updates will be made soon.Show lessKia Sp
Connection issues
Have had super inconsistent connection issues. When it works I’m super happy with it. It would be great to connect without external WiFi, if the WiFi is down. I’d like to adjust feedings but it’s not connecting.NAL1425
Please add a feature
Can you please add motion detection to this appCatDad2020
Update it!!!
Not reliable. Even though it’s “online” I cant see anything sometimes. Just a black screen that tries loading forever. It also does not show the level of food which would be helpful to know when to refill. They need to up their game on stability. What’s the point of having a camera if it won’t workSirenK
App keeps crashing and won’t work
This thing worked well for a few weeks. Unplugged it to clean under it. Big mistake. Stopped working. Unplugged everything related to the internet in the house. Reinstalled app a few times. Now app contines to crash. Can’t sync it. Moved it to new locations trying to help, but nothing. Wasted over an hour of my time. No where to contact anyone either. Trying to just return it now. It was fairly expensive for something that doesn’t work. Very disappointed.Show lessJenk813
Invalid privacy policy and app support
A shame I cannot report to Apple that this app does not have a privacy policy or app support. Trying to report that to Apple just directs you to the app support which doesn’t work... who knows how they use the video feed that comes from your deviceMatt.hew
Feeder seems to be solid app needs help badly!
The feeder hasn’t not fed my animals yet, but the app is terrible, there’s no way to know you’re in automatic mode unless you tap on it and then it says the list is full. It seems like almost every time you come and go out of the app the automatic times disappear or change and you have to reset the times and hope it takes. Also the counter for today, yesterday and before don’t work, The only way you can tell if it fed your animal is to check the history log, luckily that seems to track pretty good! Come on guys do some work on this app and get it updated so it works really well you could have a really good thing here!Show lessTractorboyup
This device keeps going off line.
This device keeps going off line. The instructions included with this product are poorly written. There is no guide for trouble shooting problems and no tech support is provided. There are several feeders that look identical to this product but are branded with different names. It appears like a single manufacturer is producing this product and keeps rebranding it with a different name. I would not recommend this product or anything that looks like it.Show lessbunnfest
Works Great!
I am enjoying the pet feeder.
I just wish the camera were angled down so to be able to see how much food is left in the tray.Hawaii Skydiver
Automatic feeding stopped, support in Asian
I’m on a business trip.
Checking app I notice automatic feeding no longer working.
Clicking around can’t find any way to fix it. Notice that the app has odd English language, and no explanations.
Increasingly desperate to resolve the automatic feeder issue I try an option lacked “unbind”, which lacks any explanation. Well, what that does is delete your device. No warning popup, “Are you sure that you want to delete your device?” No, just click the weird word, “Unbind”, and your device is deleted.
Since I’m away on a trip, I cannot add the feeder back!
Icing on the cake: I go to the App Store, find the app, click Support...it’s in some Asian language.
Now my cat won’t eat for 5 days, after not eating for 4 previous days, with just the one manual feed before I deleted — excuse me, “unbinded” — the device.Show lessPaulPhilpott
