Eques elf User Reviews

Eques elf
Eques elf
EQUES Technology Co., Limited

Top reviews

Figured it out for Google home

I don’t even know if this is still being developed on, but here we go.

I got four of these from my father in law. We both like tech, and I guess he couldn’t figure them out. I had the same problem he did, but have more patience, they would fail when trying to connect to my WiFi. I noticed they use 2.4Ghz. I have a tri-band router that should auto connect to the right frequency. I guess this was not the case. I let them sit for about 4 months and decided to try again.
I took one device and setup a 2.4Ghz guest network on my router and connected my phone to it. I ran the app setup and the plug was discovered and connected in about thirty seconds. I tested the on/off switch and it worked.
I then reconnected my phone to my primary network, opened Google home, added a device that works with Google, searched eques elf, et voila!
I’m rating 3 because it works, however, I had to provide my own IT support.
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Alexa skill gone

Looks like the Alexa skill is now gone making these devices next to worthless. I have about 10 of them I’ll have to replace.

Useless with Alexa

Another firmware update disaster. Eques totally disabled and removed ALL Alexa functionality.

4 wall plugs worked fine. NOW all 4 won’t get recognized

Writing a complaint type of review is tempting. Instead I’m hoping the developers read this and try to improve. I purchased 4 wall plugs that worked n did as described. About a year goes by, and one by one they each started showing they were not recognized by network. Now, not one works. All do not get recognized.
OWNERS/DEVELOPERS please step in here. Chime in to this review and tell all of us ppl that you have the resolve to make your product that we paid hard earned $$$ for. Make these units operate. $$$ is especially not easy to throw away taking a chance on “online” non refundable items. Please make these work again then all reviews can become positive.
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Integration with Alexa

Integration with Alexa seems impossible as the upgrade has taken away the option of uploading configuration.

Doesn’t work( possible scam?)

After 30 minutes of trying, it doesn’t work.
I had to provide my email address to a third party company to “try” to get it to work. I will be throwing it in the trash.

Newest update ruined everything

All my devices were removed from my account and I’m no longer able to add them. What a waste a money.

Terrible WiFi comparability

Have tried this product in 4 WiFi locations (home /office / 2 friends houses) and doesn’t recognize any of them. Utterly useless. DO NOT BUY THIS PRODUCT. Total scam

Newest update has unreadable UI

Pretty solid product and the app mostly does its simple job well enough. However, the newest update removed all of my devices and half the new UI is unreadable because of white text on white background.

Has been solid, can’t rename plugs after last update

Can access them, edit schedules etc, but throws a “check your network” error if you try to rename individual plugs with the latest update.

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