RibCrib User Reviews

RibCrib

The Rib Crib BBQ, Inc.

Lifestyle

Food & Drink

Reviews Summary

Positive highlights

🍔

This app hasDelicious food

🤝

This app hasFriendly environment and service

🚀

This app hasEfficient drive-thru/pickup experience

💰

This app hasRewards and discounts

📱

This app hasConvenient app for ordering

👍

This app hasGreat customer service

Negative highlights

📋

This app hasLimited menu options on the app

🛒

This app hasConfusing shopping cart

🍟

This app hasSmaller portion sizes for sides

💳

This app hasIssues with redeeming rewards and gift cards

🔍

This app hasLack of options for special requests

🌐

This app hasUnreliable online ordering system

Top reviews

Most RecentHighest RatedLowest Rated

Sauce time

***Need an option for sauce selection***

Soucy boii

4 years ago

Can’t use more than one gift card

The app does not allow one to use more than one gift card in a transaction.

no review no nickname options

4 years ago

Response from developer

Thanks for your feedback. Currently our system only supports one gift card per transaction. If you have further questions please feel free to reach out to us at ribcrib@thanx.com. Have a great day!

Redeem

I received a $20 reward which I activated and tried to redeem/use on my order tonight following the instructions on the app that it would be applied automatically AFTER I ordered ... when I placed order I got a notice from Rib Crib that I COULD have redeemed my $20 reward if I had activated it ... I did activate it and then touched redeem online ... so did it work or not or do I have to wait ????

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TMANN3225

4 years ago

Response from developer

Thanks for reaching out. When you get a chance, would you mind reaching out to us at ribcrib@thanx.com with the subject line 'App Review Response' so we can get more information on the issue you are experiencing with your reward? Thanks in advance- looking forward to hearing back soon!

No beef

No beef at a bbq restaurant that’s crazy I would like some coupons for not not getting what I would like to eat after not eating all day I should get what I like

Brashear R

4 years ago

Response from developer

Thanks for providing your feedback, and we apologize for the inconvenience you've experienced. When you get a chance, would you mind leaving your remarks in the app under the 'How Was Your Visit?' tab so it can be forwarded to the appropriate location/department? Thanks so much, and have a great day!

Terrible app

Slowest app to order food I have ever used. In fact, as I type this review I cannot see the words on the screen.

abigdog1976

4 years ago

Ok

I could not find a way to pay using a gift card?

Wow);4

4 years ago

Response from developer

Thanks for reaching out. Gift cards are only able to be redeemed in-store at this time. If you have further questions, please feel free to reach out to us at ribcrib@thanx.com. Have a great day!

Options

Site needs a place for special instructions. For example, I could not ask for the slaw to be put on the side for the Carolina Pulled Pork sandwich.

udsoly

4 years ago

Love this app

Very easy to use and the bbq is tasty!

Billygoatenit

4 years ago

Updated App

The new app works so much better. Plus now has a loyalty ability to it.

Nargg

4 years ago

Can’t order online... at all.

App wont order.. website won’t order. Online order seems to be unavailable for Rib Crib entirely.

Wont let you enter amounts or scroll. Constantly refreshes while you’re trying to enter your order. Ive tried to put the order in at least 15 times. At one point it is telling me i havent entered all the meats and i did and reentered them twice. then when you spend 20 minutes and finally painstakingly get the order put in it says error page not available. We will just eat somewhere else. This company needs to remove this app.

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aneal138