Leave a Review MATRIX PowerWatch
No support
Support doesn’t respond. I supported you years ago when you ask for help on Kickstarter.App is crashing
I just purchased your watch and your app is not letting me sign in. Every time I try to open your app it continues to crash. Can you please fix it.Horrible customer service
I got the PowerWatch X and can not even use it. I have no idea if it is a good watch or not. The app doesn’t even work. It keeps shutting itself off every time I try to open it. I have deleted it and re-downloaded it multiple times but it’s the same problem.
I have tried many many times to contact customer service. After 2 months and about 4-5 attempts they responded. They asked me what phone and iOS I was using. I answered them and I have not hear back from them yet. I have sent the message 5 times and I got nothing. I will attempt to contact the better business bureaus.
I’m sure the watch is awesome but the customer service is trash. That is why I do not recommend buying any products from Matrix.Show less