Maserati Tridente User Reviews

Top reviews

Doesn’t Work

Can’t verify email, can’t log in. Useless.

Response from developer

Dear Customer, Thank you for your feedback. Please send an email to info@maserati.com with a description of the steps related to the issue you have found so that we can assist you at the best. Please include your username. Regards, Maserati

Updates?

Every update always causes issues. It shows my name but says I need to add password. Password doesn’t work. Request new password and new password doesn’t work!!!!!

Response from developer

Dear Mikes, Thank you for your feedback. Please send an email to info@maserati.com with a description of the steps related to the issue you have found so that we can assist you at the best. Please include your username. Regards, Maserati

This App pushed me out of the brand

I had a 2019 Gran Turismo, the last production year of that generation, and I don’t qualify as an owner on this pointedly useless app. Very happy with my new Aston Martin.

Response from developer

Dear Customer, Thank you for your feedback. Please send an email to info@maserati.com with a description of the issues you have found so that we can assist you at the best. Regards, Maserati

Clunky UX

Maserati seems to only be generating ill will with this app. I have at sweet new Granturismo and can’t even verify my email. Instead of brand engagement, the app adds to the brand frustration.

Response from developer

Dear Customer, Thank you for your feedback. Please send an email to info@maserati.com with a description of the issues you have found so that we can assist you at the best. Regards, Maserati

Great App, Great Car

GranTurismo MC and MC 20 are two new phenomenonal vehicles and the App does a great job displaying the specifics of the brand.
A lifetime fan.
Che Bella Macchina!

MUST HAVE for Maserati Enthusiasts & Owners

This app features a unique interface that makes you feel integrated with the brand. I highly recommend this app for both Maserati Owners and Enthusiasts alike.

Almost like a virtual brochure, this app features intimate experiences where you explore the latest projects from the House of the Trident where you can read, hear, see and almost feel the cars for an extremely immersive user experience.

Currently not a Maserati owner, yet, as they have special pages exclusive for Maserati Owners. No technical glitches or bugs with the current version on iPhone 12 Pro.
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Completely useless

The title says enough.

Only for New owners

Maserati all previously does not care about the vintage owners or supporting the longevity of those who appreciate their classic cars. This I deduced by recently acquiring a classic Maserati and being denied access to their support page on their lifestyle app since I do not have a brand new vehicle.
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Response from developer

Dear Customer, Thank you for your feedback. The Maserati Owner app is available for every customer, most of the contents are accessible to classic cars owners too and only few features are currently available from MY16 onwards (such as the car guides or the service booking). We appreciate your suggestion and we will work to enlarge the app's classic cars services in the future, in the meantime if you need any specific support please send an email to info@maserati.com with a description of the matter so that we can assist you at the best. Regards, Maserati

Trash

Like almost everything Maserati does — complete garbage. Convoluted setup, unexplained errors pop up everywhere. Obviously no QA, no maintenance, just awful. Don’t waste your time.

Sadly, not much more attention to detail was paid to the build of my 2021 Ghibli either.

Response from developer

Dear Customer, Thank you for your feedback. Please send an email to info@maserati.com with a description of the issues you have found so that we can assist you at the best. Regards, Maserati

Crash after open

Crash after open

Response from developer

Dear Customer, Thank you for your feedback. A new version of the Owner App with fixes related to crashes has been released. If the issue persists after installing the lastest version of the app, please send an email to info@maserati.com with a description of the matter so that we can assist you at the best. Regards, Maserati

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