Leave a Review Password Self Service
Unreliable
It’s always a toss up as to whether the app will send an OTP or not. I wish it was more reliable.Works great
I used the app to reset password and unlocked my account. It is easy and simple to use.No OTP number sent!
I’m locked out of my account and can’t log in. I thought no problem, I’ll use the password reset app I loaded on my phone. Well it doesn’t work— no OTP sent to my registered mobile number. Very frustrating, but completely expected since IT for remote laptop users at EXL is a never-ending nightmare!Show less