Can’t create an account
Keeps saying failed to create account with no explanation why…
Not Customer Friendly Application
1) Must enter additional unnecessary keystrokes every time user logs into application to consent/ agree to terms and conditions of application use even when no application update has occurred. Why ? Should be one time agreement to terms unless major software update similar to other vendor apps
2) Mail link has no ability to email MyTelokomcel Customer Service Representative. Translation; we are not interested in hearing from customer. There should be a link to send feedback
3) Year- 2023 yet application provides no means to use electronic Wallet /Credit Card to auto renew monthly package…so much for environmental sensitive company…Please walk the talk and save gasoline and time of customer having to come in person to Timor Plaza buy large monthly packages ($100) that $1 Street Vendors never have…Credit Card link in MyTelKomCel App please…it’s not 1980…it’s 2022
4) Bonus Point redemption feature in App never works or has only one vendor or allows redemption of points for 0001-0559…the sleep hours so no HADIA Toko and stupid redemption hours.
2) Mail link has no ability to email MyTelokomcel Customer Service Representative. Translation; we are not interested in hearing from customer. There should be a link to send feedback
3) Year- 2023 yet application provides no means to use electronic Wallet /Credit Card to auto renew monthly package…so much for environmental sensitive company…Please walk the talk and save gasoline and time of customer having to come in person to Timor Plaza buy large monthly packages ($100) that $1 Street Vendors never have…Credit Card link in MyTelKomCel App please…it’s not 1980…it’s 2022
4) Bonus Point redemption feature in App never works or has only one vendor or allows redemption of points for 0001-0559…the sleep hours so no HADIA Toko and stupid redemption hours.
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Helpful and more secure
Very useful. Coz help us to purchase data package more easily and convenient.