ConnectMySoftener User Reviews

ConnectMySoftener
ConnectMySoftener
Pentair Water Process Technology BV

Top reviews

Not fit for purpose

This app is very poor and is not doing anything. The salt level is not a “level” just a weekly reminder to check. Thank you, very useful!

Regeneration seems to work randomly and even if I confirm salt level on the app it seems that I still need to reconfirm it on the softener console to have regeneration working again.

Not happy at all with the app and the machine too… water consumption is unrealistic and honestly I don’t really know if water softener is working or not. I see 20l/min when more realistically I have 10l/m or less. If I fill a tank of 4 lt the app says I have used 10 lt. Nonsense.
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Not recommend

Quality control is probably black magic for developers of this app. Icons and name changed 3 times recently but simply things like password reset not working. Even more, after recent update app loved my out and not accepting my credentials. Adiitionaly their is weird mechanism of storing whaterusage data in softener when Internet is not available - when Internet is not available for one day all data are commited with time when Internet connection was reestablished. After few months of using i can confirm that whole Iot idea is there as simply selling points as data provided by app are so unreliable.
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Water softener app

This app is very poorly written. It takes forever to
load and always seems to be updating on screen.
I’m not sure I can trust the display read outs...

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