Leave a Review JRG Rewards App
Easy!
Wow! That was incredibly easy to use. Choose location. Choose server. Add tip. Done in a second!Used after a long time
I was wondering if I’d remember how to use the app but it was so easy and quick. Everything went off without a hitch. I look forward to using it again.Developer Response
thx for the 5-star rating 🙏Hmm...
Exciting crashes every time I add a balance, but otherwise...it works? Yay?Developer Response
rcousine thx for the review 🙏 also we've fixed the crash, please update your app to the newest release.No way to pay other than credit card
Come on! It’s 2019! No excuse!Developer Response
What would you like? Paypal? Apple Pay is enabled. You can also add Debit cards.No tipping the staff
Is there an issue when it comes tipping the server/bartenders ? Some of the tips get lost during the transaction; can you double check that please?Developer Response
Hello tartuff0 Tipping works fine unless it is turned off. Tipping is turned off for certain groups and staff. Can you contact us at jrg@ubrand.app with the email ID for your profile so we can look into why tipping might be off? thx OwenGreat app!
Really user friendly and fastDeveloper Response
Thx for the ⭐⭐⭐⭐⭐ raph416Wow
So easy!Developer Response
Thx for the ⭐⭐⭐⭐⭐ JRC514Not updated for iPhone X
This app hasn’t been updated for iPhone X. The top and bottom still overlaps with the notch and home button line.
Overall the interface is quite foreign. The entire home screen including bottom nav is scrollable even though everything is already visible. Doesn’t feel like an iOS app at all.Developer Response
Hello ToughRough We have several updates coming early next week which will include improvements to the iPhone X UI, thx for your review.Review
The app works great. Also, the value for $ continues to be the best in Langley.
DerekDeveloper Response
Yes, so simple isn't it! Thank you very much for the ⭐⭐⭐⭐⭐ 🙏App use...PAINFUL!!!
I’ve been a client of yours for a long time now but was invited to use your app...
OK...let’s go with the times...
The whole process was challenging...thank God I had one of your wonderful staff to help me out...
I do not appreciate having to put in more money than what my bill amount is...
I should be able to use your app like the machine & charge my credit card that you have on file with the exact amount of my transaction...none of that putting in a rounded amount to cover my charge.
I feel taken advantage of...
Upset...really upset!Show lessDeveloper Response
We are sorry you feel that way about the app. You can load as little as $10 at a time. There is a reason we do not use a single sign in, and it is merely to stop anyone and everyone to register. The app is for repeat and loyal customers so having a small balance remaining is not generally an issue. It's like having a little credit for the next time you visit. Others prefer to load a significant amount to their apps, so their credit card statements only have a single transaction for their accountants. We hope you continue to use the app for the convenience of payment, points and rewards.