TeamSupport

*****YOU MUST BE A TeamSupport CUSTOMER TO LOG-IN AND USE THIS APP***** Provide better support to your business customers with the TeamSupport app for iOS. With the power of the TeamSupport app you can view, assign, and edit tickets on the go, respond to customer requests, collaborate with your team to resolve issues faster, view information at the customer (both company and contact level), and keep up to date with internal discussions. TeamSupport is customer support software built for business to business (B2B) to help you simplify communication, understand your business customers better, and increase customer satisfaction. Key Features: * Get a quick overview of agent and customer activity within TeamSupport * View and search for all tickets in your TeamSupport account * Update tickets including ticket assignment, group, severity, and more * Add public (customer-facing) or private (internal-facing) actions to tickets * Get detailed custom field information that is applicable to each unique ticket * View and search for customers at both the company and contact level * Limitless scrolling simplifies app navigation and speeds search * View and post to Water Cooler for better collaboration * Single tap logout for users managing multiple TeamSupport accounts Download the TeamSupport app today and stay tuned for future updates and improvements! *****You must be a TeamSupport customer to use this app***** Testimonials -- -- -- - “TeamSupport has helped communication and organization of current customer issues between my team- without the ability to track, customize, and respond in such a great ticketing system, we wouldn't be as efficient serving our clients” – Trisha Evans, ICANotes “TeamSupport is our company's most vital tool to our success in customer satisfaction. It's efficient, organized, and perfectly powerful for every instance we use it in.” - Spencer Michaels, A.C.T. Lighting “A large amount of information at your fingertips. Staying organized and on task is easier with Team Support” – Patricia Burton, Tenmast