REALITi User Reviews

REALITi
REALITi
iSimulate Pty Ltd

Top reviews

Poor support in Australia.

App is good but the support in Australia the worst. Emailed and phoned and in the end the Device company said they *did not know what to do*. This went on for months and could not use the app. Took it to a friend with some experience on iPads and the App and they fixed the issue in a hour.

Would be great if it worked

Amazing compatibility with different types of equipment. Would be amazing in a learning environment and student development… if it worked and didn’t constantly send the patient into a asystolic rhythm… not sure whether there is specific knowledge that should be know prior to using this app, but is not as user friendly as it is trying to be… good potential though.
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Response from developer

Dear Steve the underdog rap boy, Thank you for sharing your detailed feedback. We appreciate your recognition of the app's compatibility with different types of equipment and its potential for use in a learning environment. We are sorry to hear that you encountered issues with the app sending the patient into an asystolic rhythm. This is certainly not the experience we intend for our users. We recommend ensuring that all required licenses are attached and the app is properly activated to avoid such issues. We also understand the importance of user-friendliness. Our team is continuously working to improve the user experience and make the app more intuitive. Your feedback is invaluable in this process. If there are specific aspects you believe need clarification or if you have any further questions, please reach out to our support team. We are here to help and ensure you get the most out of the app. Thank you for your patience and support. Best regards Peter

MONEY MONEY MONEY

They do not tell you this app costs to use. DO noT USE THIS COMPANY. They want you to learn the hard way that this garbage is all about the money. I would give this ZERO Stars if possible.

Response from developer

Dear Ventilator74, Thank you for sharing your feedback with us. We apologize for any confusion or frustration caused by the cost associated with our app. Our goal is to provide a valuable service, and we strive to be transparent about any fees involved. We offer a free trial period so users can explore the features before making any commitment. Our pricing structure supports ongoing development, customer support, and improvements to ensure the best possible experience for our users. We appreciate your input and are committed to improving our communication about pricing. If you have any further questions or need assistance, please feel free to contact our support team directly. Best regards Peter

I want standalone mode

If it had standalone mode I would love it.

Response from developer

Dear CreeperBros7122, Thank you for your review and for sharing your feedback with us. We appreciate your suggestion regarding the standalone mode and understand how it could enhance your experience with our app. We are developing a version that you can use your Phone as the controller. Our development team is always looking for ways to improve the app based on user feedback. We will certainly consider your suggestion for future updates. Your input is invaluable in helping us shape the app to better meet the needs of our users. Best regards Peter

Not free

The app is NOY FREE.

Response from developer

Dear bhbhbhvgcgcdtdtdt, Thank you for your review and for taking the time to share your feedback with us. While we do offer a range of features that require a subscription, we also provide a free trial period for users to explore the app and its capabilities before making any financial commitment. This helps ensure that you can determine if the app meets your needs. We are committed to transparency and user satisfaction, and your feedback helps us improve. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. Best regards Peter

Not free.

This app costs $2000/yr to actually use it.

Response from developer

Thank you for your review and for sharing your feedback. We understand your concern about the cost of our app. Our pricing structure is designed to reflect the value and advanced features we offer. We do offer a free trial period to allow users to explore the app and determine if it meets their needs before committing to a subscription.

Fantastic

Best simulation system for medical education training. Versatile and user friendly.

Response from developer

Dear ..Lou.., Thank you for your wonderful review! We are thrilled to hear that you find our simulation system to be the best for medical education training. It's great to know that you appreciate its versatility and user-friendly design. Your positive feedback motivates us to continue improving and delivering the best experience possible for our users. If you have any suggestions or need assistance, please don't hesitate to reach out to us. Thank you for your support! Best regards Peter

Best

Best medical simulation system available anywhere. We use it to give life to old broken manikins that were too costly to replace or repair. Even use a manual handling manikin with it. We have also been experimenting with an educator as a live patient which works so well. Saved us thousands of $$$ and give us much more in options. Defibrillator looks so real and works the same.
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Response from developer

Dear Health West, Thank you for your outstanding review! We are thrilled to hear that you consider our medical simulation system the best available. It's fantastic to know that you've successfully used it to revitalise old manikins and even integrate it with manual handling manikins. Your innovative use of an educator as a live patient and the realistic functionality of our defibrillator are exactly the kind of feedback we love to hear. We're delighted that our system has saved you thousands of dollars while providing more options. Your positive feedback motivates us to keep enhancing our product. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thank you for your support! Best regards Peter

This app doesn’t work

The app does not even connect to the students iPad. Nor do vital changes update

Response from developer

Hi there, Sorry you are having issues. If you would like to contact us, please send an email to info@isimulate.com and we can help out.

Cost

Great app, but to find out the cost at $7000 this was a shocker. Needed a real defibrillator to wake me up

Response from developer

Dear Orionslegend, The cost you have quoted includes all the hardware, such as iPads, cases and many other items. It is also a one of cost and all updates are included. Our pricing structure is designed to reflect the value and advanced features we offer. We do offer a free trial period to allow users to explore the app and determine if it meets their needs before committing to a subscription.

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