E-tickets can’t be transferred to new phone
Response from developer
Hello, Thank you for reaching out to us. Your e-tickets are linked to your user account, so they should be accessible on your new phone. To ensure everything is set up correctly, please follow these steps: 1. Delete the app from both your iPhone 12 and iPhone 16. 2. Install a fresh version of the app on your iPhone 16. If you continue to experience issues after following these steps, please don’t hesitate to contact us at mobile@stib.brussels. We’re here to help! Kind regards, The STIB Mobile Team