TP User Reviews

TP-Link Omada
TP-Link Omada
TP-LINK GLOBAL INC.

Top reviews

Very Fast WiFi with a seamless app

I have been selling clients on the Omada system. I’ve been using it long enough to enjoys the updates and how simple it really is to get many antennas setup so quickly. Yes, to do more advanced setups you must use the web browser but that is understandable. Omada has my vote! I am a previous Unifi user that was always wanting a simpler approach for my clients to manage themselves.
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Unusable with Policy Update

A policy update dropped in which tplink suggests a read before accepting. Problem is the links are broke so you either can’t use the app or have to blindly accept new terms without reading.

Omada is great. App could improve a bit.

I get that the Cloud is “the” main source for controlling our Omada networks but considering Apps are a primary go-to (and much quicker) for most people, I’d like to see some more functionality in the App. Port management / forwarding, and client-specific configuration settings (vpn, assign to AP, etc) would be nice. Bigger issue is Omada’s feature to force a client to an AP doesn’t work at all (yet), even though the cloud lets you do so, and this makes you think it works.

I’d also like see better reporting capabilities on internet bandwidth usage by client. You can kinda do it, but it’s not as easy as selecting a date range and sorting all clients by downloads or uploads, and I can’t tell if that’s just internet or if it includes internal traffic (which I’m not concerned about as much).

All that said TP Link does great work, and updates/improves their firmware continually which is Excellent. The Omada system offers something nobody else does for a small/mid business in a way that is scalable (costs and technical skill dependent). Keep it up!
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Feature request

Handy app. Would be nice to see wireless device signal strength expressed as dBm, not just yellow/green five bars graphic.

Buyer Beware

This app is far from able to setup and control the tp-link network devices. For example I just spent two weeks going back and forth woth to-link support trying to setup VLAN on an SG2008 V3 switch. After hours and many emails, their support person suggested I use a browser to log into the SG2008 directly. Then I could set up the VLAN.

I just re read the tp-link description provided here on the App Store. No where does it state that is for only minor setup as their support person stated.

Shame on tp-link. So much for commercial quality products. Doesn’t their marketing department realize that having a poor performing app is going to lead to much discontent among its customer base?
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Omada ios app review

Love this app. However, adding more options like VPN settings and turn on/off POE devices (restart POE devices) would help manage everything much better.

Safari

I cannot use this on my IMAC with Safari so have to use Google Chrome. Please fix

Terrible app

To link EAP610 is terrible. Info on set up and troubleshooting info are not consolidated on website. Any so called help on loving in does not work . When trying to sign it keeps saying can’t find server. Very frustrating and time consuming. Even tech help was fruitless. Doing a Google search takes me to TP to fine my unit and the eap 610
isn’t even listed.
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Great application!

Simple and easy to use, can meet all the network management functions I want.

Too many steps

The app used to be slightly better in a sense that when you used to only have open your controller.

Now I have to select the controller, then select what site… I only have one network so it’s always ‘default’ for me, why can’t it automatically open this network for me? Annoying.

Also if I leave the app for more than a couple of seconds it takes me all the way back to the start. Again, annoying.
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Response from developer

Thank you very much for your feedback! We will consider your suggestions and continue to improve the user experience. To assist you more, please send an email to feedback.app@tp-link.com or use Feedback on your Omada App to describe your issue in detail. We can do our best to troubleshoot and help resolve any issue!

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