Barracuda CloudGen Access User Reviews

Top reviews

Uncontactable.

This app was great but now requires a mandatory enrolment to open. There is an email link but am not receiving —- however not sure which email address was setup if any.

Can’t contact to sort out

Consumer app dead in favor of big business

From their website…
“… Fyde's mission was to improve personal and company security by crowdsourcing malicious threat data… After joining Barracuda, we are taking that mission to the next level and focusing on global businesses leveraging Barracuda's customer and partner ecosystem.”
So (after buying out and killing Barracudas awesome app) they are using (leveraging) data, the customers helped provide, to benefit global businesses. Yet leaving us out now that we’re no longer needed.

The only ethical thing they did here was to be honest & upfront as to why they’re killing the free/consumer version. We’re better off not dealing with this company IMO.
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OUTDATED INFO/ NOT FOR PERSONAL USE/ WASTE OF TIME!!

I can usually find at least something nice to say to a developer who invested effort into an app. However I’m not able to for this waste of time false advertisement! I hope the Dev will and if not that Apple will remove the indication of individual use. I even chatted with the support team to verify the lack of functionality as impLIED on the description and featured reviews. I WAS TOLD BY THE SUPPORT REP THAT BARRACUDA ONLY OFFERS SERVICES TO BUSINESSES AND DOES NOT OFFER PRODUCTS FOR PERSONAL USE. PLEASE REMOVE YOUR FALSE ADVERTISEMENT (PAID SUBSCRIPTION THROUGH A BUSINESS ACCOUNT IS REQUIRED!!!)
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A battery eater

I’ve removed this app as it was eating through my battery, even in Airplane mode.

App and service no longer available to personal users - very disappointed

I have used Cloudgen Access for years. I was very frustrated to learn on my latest reinstall of the app that it is now only available to enterprise users. As a self-employed IT contractor, I am not in a position to enter into expensive licensing arrangements for software, so it appears this great solution is now no longer available to me.

Hope the developers will change their position on this and reintroduce a personal or single user business license option. If they do then I will update this review accordingly.

Judging by recent reviews it seems many others are also disappointed by this change. Please listen to your users!
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Record of blocked, allowed requests is gone

As of v1.5.0, the app no longer maintains any record of allowed and blocked requests.

The app continues to function as expected but it doesn’t offer this obvious functionality anymore.

OOPS

At some point they will sell you out, it’s not about ethics, it’s about boiler plating a product for pure profit. Was a good app with apparent best intentions, but then they sold on to highest bidder, who wants to make a pure profit on their investment. It’s like having a trusted friend, who turns on you when you’re sick and weak.
Enough said.
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Response from developer

Hi, thank you for your comment. Fyde doesn't block emails or calls but it can block the malicious links and threats in emails and webpages. Is there something else that we could do to deserve a better rating from you? Let us know by tapping "Talk to us" section in "Settings" screen. Fyde’s business model focuses on Fyde Enterprise, where we provide software-defined remote access and security solution for organizations. We offer several pricing tiers tailored for different size businesses. Fyde app for individual users is free. Our goal with the Fyde app is to protect mobile users from phishing and other account takeover attacks and improve Fyde’s service.

Doesn’t work

Doesn’t work

Blocks legitimate domains

The user experience on this app is atrocious. I had it turned on, and it ended blocking some very important, valid, non-ad notifications I was supposed to get. And with absolutely no notice that it had blocked them. I had to dig into the app, trawl through screens before I noticed that the domains were blocked. And I ended up exceeding my limit for attempts to get notified for this particular transaction I was trying to get done. Good premise, lousy execution. If you are going to block something, let the user know that you are doing it.
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Update July2021

The app and its performance has decreased significantly. Many trackers and other obvious beacons,embeds and 3rd party redirects are getting through. I agree with another reviewer that if you go to list and try to block it shoots you back to the top and that is most aggravating and seems like an obvious block put in by Barracuda? Also of note when you block a domain now its not unusual to see that the next time you encounter it it has not been blocked (shows as GREEN) and when you open the line it says blocked inside! Ad blocking not as good either. What happened?? So Disappointing! I have had Barracuda/FYDE since it’s inception. It is simply the best for mobile protection. It updates itself and threats are apprehended every day. I know from experience when I block a connection Barracuda evaluates it promptly and adds it to the threat list for the whole community of users. They are on top of all types of threats daily, hourly, the way cyber intel MUST be. Great Success!! Keep up the outstanding work!
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