Leave a Review Axiad ID
Requires use of biometric
Won’t allow the use of pin and requires use of biometric3833728
Faster MFA than most
Have used most of the different MFA applications over my career and this one seems to get me logged in the quickest with the least hassle. Really like not needing to remember a password as well.TherearesomewhocallmeTim
Director of Product Marketing
Axiad ID works for my Axiad authentication (of course). But, it also works for 3rd party apps such as WordPress. It’s easy to set up and intuitive for use!Rate10Tech
Works well
Use it and have no issues_sanz
Very easy and reliable to use
Quick alerts when I need MFA to log into my applications, and reliable biometric support to help secure the app.Mitchell Armenta
Security risk
Be careful this company is collecting your biometric data. As a cyber professional this puts you at risk. This is absolutely abhorrent and idiotic for a authentication service. If we were going to use biometrics we wouldn’t need to use an authentication service.Issac in red
Developer Response
Hello Issac in red, Thanks for your review. Face ID is only used for authentication to Axiad ID app and a notification is received only as to whether the authentication is successful. Axiad does not collect any biometric data. Please refer to the Apple Privacy Policy in the following link, https://support.apple.com/en-us/HT208108 Additionally, Please feel free to contact us at support@axiad.com to discuss your concern.IPhone Data Transfer
I had Axiad installed on my iPhone 8 and it worked ok, but then I had to get another iPhone 13, and now after transferring data the app no longer works. I get an “Unlock” button that does nothing
—- follow up —-
You (the developer) responded by asking to contact the firm using Axiad, so you could work with them directly. I didn’t say it was their issue, the problem is on your side. For their part they would just have me (re)enroll, that’s it.
The issue is data transfer from one phone to another, which is all on you guys not them. That part didn’t work, that’s what is broken, which is not an issue for the company but for you. I see no reason to contact or involve them in an issue they have nothing to do with.
In looking at the other comments I’m wondering how many were in the same situation, where you involved their company unnecessarily? I think you should own this yourselves, and test/retest data transfers to determine what goes wrong.Show lessnvanwyen
Developer Response
Hi Nvanwyen, We are sorry about the issues your are experiencing with our App. We would like to work with your IT department to resolve the problem. Could you kindly send us an email at support@axiad.com and let us know the organization you are working with? You can just use the following subject in the email: "App Store review from flytrc", that will be sufficient for us to associate your email with the issue. Again, we apologize for the inconvenience and be assure we will work on a resolution. Axiad Customer Support team. Thank youOpens to a Black Screen
Restarting iOS and re-installing the app does not fix the app opening to a black screenactivegrenade
Developer Response
We are sorry about the issues your are experiencing with our App. We would like to work with your IT department to resolve the problem. Could you kindly send us an email at support@axiad.com and let us know the organization you are working with? You can just use the following subject in the email: "App Store review from flytrc", that will be sufficient for us to associate your email with the issue. Again, we apologize for the inconvenience and be assure we will work on a resolution. Axiad Customer Support team.Useless
App opens to a blank screen. Our IT department told me to delete Google Duo which may have a conflict with it. Still the same.flytrc
Developer Response
We are sorry about the issues your are experiencing with our App. We would like to work with your IT department to resolve the problem. Could you kindly send us an email at support@axiad.com and let us know the organization you are working with? You can just use the following subject in the email: "App Store review from flytrc", that will be sufficient for us to associate your email with the issue. Again, we apologize for the inconvenience and be assure we will work on a resolution. Axiad Customer Support team.Easy to use and secure
More secure than other two-factor apps and works flawlessly. Supports pins so that you just need to confirm on the app if implemented by your org.sk1llc4p
