Travelers - go anywhere else save this awful company. There are so many bicycle option for rental out there and this company have horrible customer service. The day of my return they closed their store without warning. No sign, no note, no Dropbox for keys. And then try to slap on extra fees for their own employee ineptitude. And repeatedly gaslight me and tell me it’s all my fault. When their own store randomly closed. Awful. Go with Lime or many other great options in Hannover. Totally awful behaviour.
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