Yulu User Reviews

Yulu - top eBike sharing app

YULU BIKES PRIVATE LIMITED

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Bad app and poor Bluetooth

When I want to end ride it does not end in yulu zone but it ends when yulu bikes are near buy

om Deshmukh 22222

a year ago

Yulu ride

Awesome experience

demon123456778

3 years ago

Convenient

The zones are positioned very thoughtfully and having this in a city like Bangalore is just Amazing

Aymen Elmardi

5 years ago

Response from developer

Hi Aymen, Thank you for the feedback. We are truly happy to hear such wonderful words. Happy Yuluing! - Yulu Customer Support

Fun and easy to use

Fun for a ride around Delhi on a Sunday! Only issue is you might come to a start point and not find any available anymore

MaryGup

5 years ago

Harry j

Fun little bikes, could do with a couple of little foot pegs, and a bit off rear suspension, good on back & comes in handy to avoid potholes, and dug up roads, of course speed humps, and i declare B’LORE the hump capital, BUT AWESOME in avoiding the hassles of tuktuks, taxis, and parkings, and of course the oven buses.
Would be VERY NICE to have lower curbs or so called pedestrian walkways around yulu zone parking, but i guess that would be the municipality planning problems, a bit heavy to carry them off... over all loved riding it 👍👍👍

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Harry18058

5 years ago

Response from developer

Hi Harry, It is delightful to hear such positive words and it’s always a pleasure to serve our customers. We will definitely pass your suggestions about the footpegs and rear suspension to our team. Please feel free reach out to us via the 'Chat with us' option where you will be assisted 24/7 or write to us at support@yulu.bike for any further concerns or suggestions. Regards, Yulu Customer Support

Fraud

This is totally ridiculous app for iOS users.. It is not properly developed there are so many options missing.. And the wallet amount is not refundable.. I have recharged my wallet with 50 rs + 250rs security deposit.. But never used due to unclear options on IOS app.. When I asked for refund of my wallet amount they are not ready to give that back and telling it is non refundable and somethig like company policies etc. First thing why a user have to be liable for the wallet amount if they don’t want to use.. What is the reason for not refunding users wallet balance to the user?

Totally upset with the service and their policy..Why I need to loose my amount without using any of its service..I suggest not to use the app and don’t loose your money this way..

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dkpdndjenx

5 years ago

Response from developer

Hello, Thank you for sharing your feedback. We apologize for the inconvenience caused while you were trying to unlock the bike. Kindly share your Yulu account details to support@yulu.bike or reach out to us via the ‘Chat with us’ option on the app, so we can probe into this issue and make sure that you have a seamless experience the next time. Regards, Yulu Customer Support

Awesome Job

This is my first ride to grab the dinner sold at road side from work. Good that I tried the very impressive pause feature to add value to my cost of my ride. Love to rent again and you must give it a shot to experience yourself.

Param135

5 years ago

Yulu miracle is great!

Both the cycles and the miracle is great but I had this one issue... when I unlocked the miracle it said it can go approximately 7-13kms but when I started the ride and no sooner did I go than the vehicles battery ran out! I had to push to miracle to the next yulu zone! And I was charged ₹20 even though I didn’t ride as the battery went out! So I would request you to refund the money... other than that the app is great...

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choontharu

5 years ago

Response from developer

Hi ,Customer, We apologize for the inconvenience. We request that you share your booking details at support@yulu.bike and we will definitely look into it.