Mumba Cloud User Reviews

Mumba Cloud
Mumba Cloud
Mumba Pty Ltd

Top reviews

Not smart at all

It doesn’t have the option to save login ID& password or login using faceID for touch ID.

It doesn’t save what I typed in the progress note

Need big update

Response from developer

Hi ctn478, Unfortunately, we do not offer the ability to save both the login ID and password for security purposes. We appreciate your feedback and will take it into consideration for feature releases.

Not very user friendly

Pros:
- has added multiple new rewards
- puts all different sites I acces for work in one place

Cons:
- app makes you create a pin, however I still have to enter my full login to open the app? The pin just adds another step for navigating the app
- the ui is very cluttered , just one Home Screen with everything thrown on
- Face ID does not auto fill my login details, again makes it harder to access
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Response from developer

Hi aaron19097, We appreciate your feedback and will take it into consideration for feature releases.

Always issues

I’m constantly having issues just trying to use the app, just basic tasks it cannot do smoothly, let alone at all. Currently am unable to even gain access to the app without deleting a re-downloading every time i close it.

Response from developer

Hi JDustts, sorry to hear that you are having troubles with the app. The issue you are experiencing is not expected. Please contact us at help@mumbacloud.com so that we can help resolve your issue.

Issues

This app is great.. when it actually works!
It constantly crashes. Sometimes it opens and won't load any of the option pages other times it's stuck on the loading home screen. It's incredibly frustrating when sometimes you don't have a choice but to rely on it!

Response from developer

Hi, thank you for the feedback and your patience. We apologise for the recent instabilities and have been working hard to improve the experience. Please do update to the latest version of the app if you are having issues loading the app.

Bad

Not impressed with this app. Constant issues. Week after week something is wrong and can’t use the app. I would not recommend this app to anyone.

Response from developer

Hi, thank you for the feedback. We apologise for the recent instabilities and have been working hard to improve the experience. Please do update to the latest version of the app if you are having issues loading the app.

Would not recommend 👎

Company has used this platform for 12 months and it has never worked for more than a consecutive week without crashing. Please hire a new IT team!

Response from developer

Hi, thank you for the feedback. We apologise for the recent instabilities and have been working hard to improve the experience. Please do update to the latest version of the app if you are having issues loading the app.

Rarely works

Unfortunately I have far more issues than not with this app. My rosters never load which makes it very difficult when in a hurry to know dates & times of work. It is always very slow to load & even when uninstalled & then reinstalled, still the same issues.

Response from developer

Hi PrincessKiera, We are very sorry for the frustrations and are keen to resolve your issues. Please contact us at help@mumba.cloud with your issues so we can assist further.

Never works

More times then not the app doesn’t work and won’t allow me to view my roster.

Response from developer

Hi Rebecca, the roster issue was fixed on 25 November so you should be able to access it now. If you have any other issues, please feel free to reach out at help@mumba.cloud and we would be keen to help. We would greatly appreciate if you could update the ratings to 5 stars as the roster issue was due to an external system, not Mumba.

Problematic

I can appreciate what this app is trying to do however it still has issues. The notification app badge is showing “1” but when I enter the app all my notifications have been read. I’ve tried marking them all as read again, restarted the app, to no avail. The phantom notification is still there. Clearly a bug.
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Crashes, or just never gets past launch screen

This app is great when it works! Unfortunately, it doesn’t always work. Desperately waiting for an update. Will change my review if things improve! Just not stable enough for me to rely on it with confidence at this point.

Response from developer

Hi Nicole, we have made several improvements to the app and hope you are enjoying a better experience. If so, kindly let us know by updating your rating. We welcome more feedback so please feel free to reach out to us at help@mumba.cloud.

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