Trash. Call the center yourself
This app is trash. It will not tell you when available appointments are, you have to call the support line to see if appointments are available because the app won’t give availability. Then after calling the appointment line, you have to use the app to schedule appointments for the available dates you had to call about because the appointment line can’t schedule appointments. Fk this app.
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No Details
Need date stamps on the transitions. There’s no context to work from. Also, contacting the VPC gets you the ship it’s on with anticipated arrival date; why can’t that info be integrated into the app for a quick click to one of the many maritime tracking sires? The current iteration of the app is near pointless.
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Helpful
Good app. Very helpful. Would like to add dates of when everything occurs and have my account stay logged in always. Bit annoying having to log in everytime
Decent app
So the app itself is very basic. The same login you used to create and account when you scheduled the appointment is the same login.
Make sure you keep the paperwork given to you upon turn in. The only way to track your vehicle on the app is by using the shipping instruction number located on the vehicle inventory report. My car has a gps locator via the Mercedes app so I was able to track it that way so if your car has something similar honestly that works too.
That’s pretty much the purpose of the app as well to see any appointments you have scheduled. It’s just a straight to the point app
Make sure you keep the paperwork given to you upon turn in. The only way to track your vehicle on the app is by using the shipping instruction number located on the vehicle inventory report. My car has a gps locator via the Mercedes app so I was able to track it that way so if your car has something similar honestly that works too.
That’s pretty much the purpose of the app as well to see any appointments you have scheduled. It’s just a straight to the point app
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I mean…sure
It works but really it’s not good for much of anything. It tells me my car made it out of the ocean (off the boat) but not when. It says in transit (on the truck) but not for how long. I think just adding simple dates and times like any other delivery/tracking service is the absolute minimum that could be done.
Please add how long the vehicle has been at each check in/location. For example at HNL VPC 15 July 2022 until 20 July 2022. On vessel from 21 July - 5 August and so on.
I don’t care about times so much. But I would love to be able to say okay, my car should arrive in x number of days because it’s been on the truck for 7 days…
That is all. No biggie otherwise. It’s nice to know my car is getting here lol!!
Please add how long the vehicle has been at each check in/location. For example at HNL VPC 15 July 2022 until 20 July 2022. On vessel from 21 July - 5 August and so on.
I don’t care about times so much. But I would love to be able to say okay, my car should arrive in x number of days because it’s been on the truck for 7 days…
That is all. No biggie otherwise. It’s nice to know my car is getting here lol!!
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Decent App but not intuitive
App was easy to use and registration was simple. Only issue was figuring out that I needed to type my shipping instruction number in the search bar to get details on what step my car was at. If they’d just give some sort of UI cue to let you know that you type it there, then I’d given this app 5 stars.
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Closes without reason
Just downloaded it. When I sign-in and select my vehicle it just closes the app.
Does not work
Entered my email and stated it was awaiting a code that was sent to my email. Checked all boxes and no email sent for me to proceed.
Bug fix
Overall great app. Just needs a fix on the interface as it’s hard to select the drop down on the top right as the time/battery/network is too close together.
I would suggest having the selections on the left side as bar for easier access already popped out.
I would suggest having the selections on the left side as bar for easier access already popped out.
App works great
I am able to track my vehicle no problem and the app is very helpful I have a few recommendations to which I think will make it better and put people at ease.
- add a section where is shows the date and location Of the most recent update. I.e ship departed Los Angeles 16 December 2020
- name of company that operates the ship carrying your vehicle.
- updates if your carrier stops in another port for a brief stop and then it's departure date.
- add a section where is shows the date and location Of the most recent update. I.e ship departed Los Angeles 16 December 2020
- name of company that operates the ship carrying your vehicle.
- updates if your carrier stops in another port for a brief stop and then it's departure date.
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