The Hawaiian Electric or HECO mobile application is a great way to view information on known outages for the islands of Oahu, Maui, Hawaii, Lanai, and Molokai. Get up-to-date outage information, such as areas impacted; number of customers affected; and estimated restoration time. Receive important information from Hawaiian Electric with our alert and news notification service. Be advised of outages near your current location, using the geolocation feature on your mobile device and sign up for alerts on a specific outage. You can also report an outage directly or get access to the county-specific trouble lines from the mobile application.
You can access your online account to view your electric bill, as well as stop/move your electric service if needed. Payments can be made directly from your checking account or with a credit card through Speedpay. You can also start new electrical service.
In addition, you can access an interactive map to find any of our electric vehicle (EV) fast chargers across the islands we service. The map allows you to find a fast charger close to you and receive information about the charger type and location. Step-by-step driving instructions are also available to help you get to your EV fast charger quickly!
Show less
What's New in Hawaiian Electric Mobile
1.170
October 18, 2022
- New pins for Charge Station page representing station status.
- Bug Fixes
It’s a shame they would make an app for it to not serve its purpose. I got the app to pay my bill from the app and it doesn’t allow you to. I guess the only other options of payment is online with a third party but for a commercial business they charge a $45 processing fee but If you’re residential it’s $3?? Make it make sense! It’s the same electric we’re using. So now I have to go and pay in person bc it seems like that’s the only option to save me from paying that scam of $45. Wish I could give no stars. What a waste of time and money! Get it together HECO, it’s about to be 2025. Get with the times😤
