Pet Cloud features:
Inbox & Docs: Create folders for medical records, adoption records, vet bills, pictures, and create personalized folders. Especially helpful during a pet emergency: Access all your records wherever and whenever you need them; and upload and share documents with anyone.
Reminders: The Pet Cloud lets you know when the important stuff is due. You set the date, and it will remind you when your pet is due for their shots and vaccinations.
Connect: The Pet Cloud makes it easy for you to meet other pets and their parents. Use the search tool to discover who's around you and get connected. Chat, share photos, plan play dates, and more!
Explore: Never feel lost again—wherever you roam, you’ll have access to all things pet. Easily find pet hotels, groomers, daycares, dog parks, shelters, pet-friendly restaurants, and emergency pet hospitals in a flash.
Loss Prevention: Unique pet tags integrate with your Pet Cloud profile. If your pet ever goes astray, they can be reunited with you using the unique code on the back of the tag. You and your family are alerted via text message.
Live Vet Access: Have a pet emergency or question for a veterinarian? Pet Cloud users can access live veterinary professionals 24/7.
Pet Insurance: The Pet Cloud seamlessly integrates with Figo Pet Insurance. Submit claims, add medical records and anything pertaining to your pet’s health through the app. Also, information about your pet’s insurance policy—deductible, payment history, coverage, etc.—is automatically populated.
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Summary of user reviews
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This app hasFast and efficient claim processing
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This app has24/7 live vet chat feature
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This app hasUser-friendly and easy-to-navigate app
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This app hasDirect deposit for reimbursements
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This app hasHelpful and responsive customer service
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This app hasComprehensive coverage options
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This app hasDetailed information about policy and coverage
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This app hasFrequent app crashes, especially with live vet chat
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This app hasComplicated claims process, requiring extensive documentation
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This app hasDifficulty accessing account information and policy details
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This app hasUnreliable AI-powered chatbot feature
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This app hasIncreasing premiums and limited coverage for certain conditions
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This app hasLack of integration with password managers
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This app hasUnclear explanations of coverage and exclusions