Got my reimbursement from my first claim with Fetch. Some representatives tell me that they can expedite and then in the next phone call other say they’re not able to expedite anything. I got my last claim and it said it was missing documents. Tell me why I got told by the representative that time that she could put a note that would make it so that it would stop requiring me to upload documents I don’t have. Then our vet actually gave us more notes on the same visit and now that I had them, I went to go submit them and the submit button does not even work. I tried doing one by one. I tried sending them all at once, but I ended up doing since I couldn’t get a person and just kept getting texted links through a bot which led me back to my app that was not letting me submit anything. it’s good for notifications but the text notifications. So really it’s only been good for reviewing now and I ended up uploading the documents in JPEG form via email and via the physical website… probably won’t get my reimbursement for 2 to 3 weeks. If I don’t get it back, then I’m going to another pet insurance or maybe not at all because Figo was useless got nothing back and got nothing from Nationwide either
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TinyBombDiggy
HarrisChristos
Cray86789