Pets Best Pet Health Insurance

Pets Best Pet Health Insurance

Finance
71 reviews
⭐️4.6 / 5
Rating
🙌6.9K
Ratings
📼5 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Pets Best Pet Health Insurance

1.5.12

December 21, 2023

Thank you for using the Pets Best Mobile App. In this release we have made the following update to enhance user experience: • Relocation of referral link • Resolution fixes • Notification enhancements
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1.5.11

December 19, 2023

Thank you for using the Pets Best Mobile App. In this release we have made the following update to enhance user experience: • Relocation of referral link • Resolution fixes • Notification enhancements
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1.5.10

August 17, 2023

Thank you for using the Pets Best Mobile App. In this release we have made updates to the following items to enhance user experience: • Implemented fix to optimize the claims submission experience • Ability to show/hide password upon login
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1.5.9

August 9, 2023

Thank you for using the Pets Best Mobile App. In this release we have made updates to the following items to enhance user experience: • Enhancements to the claims submission experience
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1.5.8

June 14, 2023

Thank you for using the Pets Best Mobile App. In this release we have made the following update to enhance user experience: • Video link update
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1.5.7

May 23, 2023

Thank you for using the Pets Best Mobile App. In this release we have made the following update to enhance user experience: • Upload document experience fix
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1.5.6

May 3, 2023

Thank you for using the Pets Best Mobile App. In this release we have made the following updates to enhance user experience and keep the application running smoothly: • Minor bug fixes and app optimizations • Updated pet photo experience • Updated hyperlinks within mobile app
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1.5.5

November 21, 2022

Bug fix for iPhone 14 Pro and Pro Max.

1.5.4

September 28, 2022

Bug fix for claim conditions

1.5.3

September 9, 2022

Bug fix for claim conditions

Price History of Pets Best Pet Health Insurance

Description of Pets Best Pet Health Insurance

Now there's an even easier way to manage your pet insurance policy with the Pets Best Mobile App. Easily access your pet's benefits, submit claims, and connect with veterinary experts through our 24/7 pet helpline wherever you go. With an updated design, the Pets Best Mobile app allows pet parents to: · Log in to your Customer Account using Touch ID® or Face ID® (on supported devices) · Access and manage your pet’s benefit information on the go · Easily submit claims by taking a picture of your invoice before leaving the vet’s office · View, update, and check on your claim status · Receive push notifications and reminders on submitting claims, policy information, payments, and more · Connect with a veterinary expert 24/7 for answers to all your pet health related questions · Add new pets to your account, and more! Pets Best, a leading U.S. pet health insurance agency, offers pet insurance plans for dogs and cats. Learn more about us or get a quote and enroll your pet at www.petsbest.com. Pets Best is a CareCredit solution.
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Pets Best Pet Health Insurance: FAQ

Does Pets Best Pet Health Insurance offer an iPad version?

Yes, Pets Best Pet Health Insurance is compatible with iPad devices.
Pets Best Insurance Services, LLC launched the Pets Best Pet Health Insurance app.
Your iOS device must have at least iOS 13.3 installed to use the app.
Pets Best Pet Health Insurance has a consumer rating of 4.6 and receives plenty of positive reviews.
The Main Genre Of The Pets Best Pet Health Insurance App Is Finance.
1.5.12 is the current version of Pets Best Pet Health Insurance.
Pets Best Pet Health Insurance rolled out its latest update on June 28, 2024.
Pets Best Pet Health Insurance originally came out on February 5, 2023.
Pets Best Pet Health Insurance is suitable for children aged Pets Best Insurance Services, LLC.
Pets Best Pet Health Insurance is available in English.
Unfortunately, Pets Best Pet Health Insurance is not on Apple Arcade.
No, Pets Best Pet Health Insurance does not allow for in-app purchases.
No, you cannot use Pets Best Pet Health Insurance with Apple Vision Pro.

Screenshots of Pets Best Pet Health Insurance

Pets Best Pet Health Insurance screenshot #1 for iPhone
Pets Best Pet Health Insurance screenshot #2 for iPhone
Pets Best Pet Health Insurance screenshot #3 for iPhone
Pets Best Pet Health Insurance screenshot #4 for iPhone
Pets Best Pet Health Insurance screenshot #5 for iPhone
iphone
ipad

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Reviews of Pets Best Pet Health Insurance

  • Meh

    So, I’m a long-time pet owner and have had several pet insurance companies. I like to try different ones based on coverage and reviews, and PetsBest came up as well-reviewed and a good match for the young cats we were adopting.

    The first well-kitty claim went well (settled quickly, though payment was slow), then the second claim everything fell apart. PetsBest took the entire 30 days to settle a simple conjunctivitis claim and then another 10 days to pay the claim. I realize these time parameters are allowed according to the policy, but it’s the same with all other policies and I’ve never experienced such lags with claims handling and payments. I’m already established now with PB, so I’ll hang in there, but I probably would go back to Embrace Insurance if I have the opportunity in the future.

    Regarding the App, I don’t know what’s up with the UI, but it only works about 10% of the time. It only give the “page loading” bouncing dots when I try to access claims or any of my account information. I tried to make a payment today and the option isn’t even available. I’m rocking the newest iPhone (updated with the current iOS) so it’s not a hardware issue. The App needs serious work, and paired with the shaky claims experience (so far), I’d tell folks to keep looking for a different company.
    JLovelessJLoveless

  • Claims?!?!

    I usually don’t write reviews for apps, but I’m feeling, more and more every day, that this company is a scam. I have submitted claim(s) for my dog, and it’s been over 3 weeks since I’ve heard anything back. I called customer service on week 2 and they told me “It can take up to 15 days for claims to go through”; meanwhile, I’m on day 21 and my claim status has not ascended a single step. Not only will you have to pay your vet bill without getting reimbursed in a timely manner, but you’ll also have to drain yourself by paying their monthly subscription.
    I’m definitely not happy with the service I’ve received so far. I’m hoping that things change for the sake of my fur baby… but I guess we will see.
    Lucky 1099Lucky 1099

  • Insurance is 5 stars, App 0 Stars

    What a shame for such a good company to have such a clunky app. I cannot even begin to describe how unintuitive it is. It freezes all the time, logs me out almost immediately, won’t load my pets on the home page, the navigation is really confusing to me, and I’m on the computer and apps all day at work. It’s just not a good functioning app. Submitting a claim is almost impossible and takes typically 5-6 tries for me to get lucky it doesn’t freeze and crash. And to top it all off, the times I’ve emailed tech support the reply I get is hilariously snarky and defensive. Uhhhhh… okay! (?) Get down with your bad selves, I guess?
    GG245777543236GG245777543236
See 68 more reviews
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