Leave a Review HealthEquity Mobile
Never remembers my password and will not let me use Face ID.
This app used to be great, but around three or four updates ago, it started requiring my password every single time I logged in.
Then I will enter my password, login, and set up the biometric login, which should be my Face ID. Then on the same session I go back into it and it shows that it is not clicked over to the biometric login. It's almost like it forgets it immediately after you click it over to start using it.
Also, it won't let you use the app at all unless you update it when the new update comes out. I don't know how many times I've wanted to just login and check my balance quickly, but then I have to download the new update and re-enter my password again, just to get my balance. Please fix this because it is a huge hassle to constantly put my password in when I should be able to use my Face ID. Also, it doesn't matter if you click remember me, because that doesn't work either.Show lessrfcviper
Easy to use and secure
Proven security is at the heart of the HealthEquity app, giving me peace of mind when managing my personal health information. The app is incredibly user-friendly, with a clean interface that makes navigating through features, straightforward, and intuitive. I love how quickly I can access my health records, track, my expenses, and manage my health savings account all in one place
The regular updates show the developers are committed to maintaining a high levels of security and functionality. Highly recommend this app for anyone looking to streamline their health management with confidence and ease!Show lessJester_Four4
Garbage app.
Balance shown is incorrect and needs to have a pending transactions section instead if showing nothing until the transaction posts.
Also, don’t ask me for documentation and tell me I can upload it to the app when that feature is utterly so buggy! Error pops up when I try to save a document I’m attaching, so it doesn’t attach to the transaction. But then I see duplicate unattached documents in my documents section. When I try to use one of those while attaching to the transaction, it says document is deleted.
I miss my old insurance. They never asked me for anything and was just way more convenient all around. I still kept things and was on my honor system with medical expense. This is ridiculous. Fix your system so I don’t feel compelled to violate HIPAA and email it to you.Show lessjMAOO