Leave a Review Principal®
Worst Dental Insurance
Principal Dental is the worst! They don’t even know what they are doing. They don’t pay my benefits correctly. There is no point in getting this insurance. I would skip Principal Dental with the employer. Their claim statutes doesn’t make any sense. Their processing takes about 2 months and they send checks physically which takes forever on top of that they never paid for my treatments literally they are the worst of the worst. Looks like they are living in old age times. Well, why don’t you just stay there. I’m done with this insurance. The whole claim process is a nightmare.
Such an insurance SCAM by Principal group!!
I ended up paying around $700 more for my dental treatments even though I had serious dental issues, they DID NOT CARE!!Show lessRupesh Yalamanchili
Developer Response
Hi there - We're sorry you had a negative experience. If you have questions about your account, please give us a call at 1-800-986-3433. If you're having an issue with the app, please shake your phone and report a bug so we can better assist you.Wayyy more difficult than it needs to be
I defy anyone to attempt to find the transaction history on their account. Should be simple, but nearly impossible to find. And if you do find it, the information is extremely opaque. Just random credits and debits, but not explained or itemized or linked to any specific holding.
Beyond that, try navigating to see a profile (strategy, expenses, holdings) of any of your investment holdings. That’s always 8 clicks and long waits between each until you finally land on a Morningstar report. It should never be this difficult. Can’t wait until I can move my money to a real investment firm that cares.
A complete disaster of an app. Embarrassingly bad. I’d say “do better” but they clearly can’t or won’t.Show lessDrewbeeb
Developer Response
Hi there - We're sorry you had a negative experience. We'll keep your feedback in mind as we continue to expand our capabilities.Lots of bugs, bad user experience
With the app, since they’ve changed the log in experience, this mobile app version is far inferior to the desktop browser experience. I’ve experienced numerous issues with the app crashing, logging me out unexpectedly while using, and interface bugginess (sometimes things fit on the screen, sometimes not). I wish they had better developers on their team, this is sad. Have they even tested the app before making it public?
Also, stop responding to reviews by telling people to “shake their phone.” Such a ridiculous response to obvious widespread issues with your app.Show lessDavidisspecial
Developer Response
Hi there - We're sorry you had a negative experience. Please report a bug from your phone. This will allow us to work with you and address your specific concerns.