Leave a Review Transamerica Retirement App
Just not good
I’ve been a transamerica customer for over 20 years via my work 403b. As a company they’ve always had great people who have helped me a lot. Also there have been decent funds to pick from, but that is mostly my employers responsibility. However, the app stinks. It’s incredibly limited in scope, the display is locked to an iPhone format, and it’s always broken by which they send messages that it’s “unavailable”. The website is much better, almost on par with Vanguard and Schwab. But even that is still not fantastic.Show lessCykoth
App is dysfunctional
Trans America website and especially the mobile are garbage. It is really surprising that such a large financial institution would drop the ball so spectacularly on an important client portal. The app doesn’t display rate of return correctly or even allow me to get past the landing page. The app is useless as that point. The website is better but they have three or four different portals and it’s difficult to determine which one is correct based on your particular account. My account is through my employer’s 401k so I don’t have a choice on financial institution but I’ll not invest any of my other money with TransAmerica because the client portals are terrible. With all of that being said, the funds available in my 401k are high quality and I am pleased with my 401k performance. The app and webpage are dumpster fires.Show lessNick S Redondo
Slow, rate of return is misleading
The app works much like the website, things take an annoying amount of time to load and the app could be laid out better. As a person with multiple brokerage accounts, I dislike the idea of not being able to manage my specific investments, and not having access to specific products and methods of investment. I open the app to see a chart with my rate of return that includes my and my employer’s deposits, when I really want to view my personal rate of return and a detailed performance of my individual investments over time. To see a chart that includes my weekly contributions seems pointless to me, obviously the chart will trend up because I keep adding money, it doesn’t really give me an idea of how my investments are doing. I really would prefer an IRA where I could trade options and individual stocks, I genuinely believe the growth of my account would be explosive in comparison to the 401k my employer has me enrolled in. The ability to invest pre-tax dollars is really a huge advantage that seems wasted on an investment plan where your options are so limited.Show lessAconsoleGamer