Leave a Review FSAFEDS
Great app but….
App works well for what I do. I submit claims and it’s processed very quickly. Probably the fastest government entity to work with honestly. However they need to include all the categories. On the website they have most common, then all of the categories. On the app it’s just most common. So someone has to manually go in and edit it after it’s submitted, and or it raises the chance of it getting denied. Just include all the options and this app would be perfectShow lessConnor801
Seamless and convenient! Love!
The federal government credit rarely gets credit when it’s due, so I feel compelled to share how much I love this app and the program in general. So many things are eligible (even fancy sunscreen from Sephora or anywhere! Tampons! Glasses!) and submitting claims are a breeze. Just take a picture on your phone from within the app, and fill out a tiny bit of info). If you have your FSA FEDS account connected to your health insurance plan, many of the claims are paid automatically without any work on your end (you may have to initially connect them on the full website though, not entirely sure). Well done, FSA FEDS, we’ll done!!Show lessrosanatalia2000
Better than nothing
This app is just alright. It’s great that there’s a way to submit claims on the go, but
here are my major pain pojints after having used this app for at least 3 years.
(1) you cannot select all of the options for the type of claim you’re submitting (eg; acne treatment is missing), which means you have to select other and hope the reviewer selects the right category. They don’t always, which leads to denials of claims and having to either appeal or try to resubmit on the website anyway. That they only let you select from like 10-20 categories is crazy and should be an easy fix if they wanted to make the app better.
(2) you can’t see what you submitted via the app. You can see how much and the category and the status, but you can’t see what you attached. You can through the website so this is super annoying when trying to figure out what was denied or approved.
(3) one of the things FSAFEDS markets is “pick and process” where they see the claims from your health insurance and let you submit for reimbursement without anything else. This is great! Except you can’t do it from the app.
Still better than nothing, but lots of room for improvement.Show lessDontwannamakeanicknametoreview