SportsEngine Motion User Reviews

SportsEngine, Inc.

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Glitches and no fixes

I keep running into glitches and my account rep just brushes us off. Can’t wait until they rotate him off our account. The app is convenient but it has lost us money due to errors in the system.
Like this glitch we just found that if you apply a credit to a member and restrict it, they aren’t able to use the whole credit for some reason?? After a busy day on the deck I had to go in and manually do accounting work with the program. The account reps suggestion didn’t work and then he basically passed the buck and said to contact customer support which had no phone calls until next week.
Convenient but problematic would be how I sum up this app.

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Surf4560

6 months ago

THANK YOU FOR FIXING THE TIME STANDARDS!!

The time standard feature of your app is SO useful for swimmers to see how far they are away from cut times. It has been down for MONTHS but I’m so happy to see thatbita working now!!

Guile VA

10 months ago

Response from developer

Thank you for your review and more importantly, THANK YOU for your patience as we worked to get this fixed. Have a great day.

So far so good

Have used it for while, so far so good

Swimming parents

a year ago

Much Improved

This app has been such an improvement over others from the past. I can track my kid, follow along and events and go back and search times.

MisSchulz

a year ago

OnDeck, vital app for year round swimming

My daughter is starting her 3rd year of year round swimming. The OnDeck app is my go to tool for declaring for individual meets as well as selecting events for each meet. I also like the ability to check best times for my daughter.

Dave from South Carolina

a year ago

Response from developer

Thank you for using the app - we are happy to hear it meets your family needs.

But the autopay and fees?!

Why does this app not give you the choice to turn off autopay??? I didn’t even have the option to take my card off of the account so I was vulnerable to any charges the organization thought appropriate. I paid so much money in fees to the app. Then the organization that was using it mistakenly charged me when I was supposed to get a refund. If I was able to take my card off of the account this would never have happened. The second you pay using this app you are leaving yourself open completely for the organization using it to charge anything and everything to your account. This app profits off of the businesses that use it and they clearly created it to benefit them. If anyone can avoid using this, then don’t! It’s a rip off and sports engine does not care to be fair or accommodating.

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KAH6410

a year ago

Response from developer

Thank you for your comments. However, the items you are mentioning are controlled by the organization you are involved in. I would encourage you to speak to your organization as the app, DOES allow for all that you are saying if your organization allows for it. I hope that changes you rating of the app for above 1 star. Thank you

Great App

This is a great app, I like seeing what we are going to do for swim meets, I am thankful for this app in so many ways. It lets me practice when I get to the meet site so I can add my relays and IMs.

Dawgo_Maui

a year ago

Response from developer

Awesome, thank you for your review and we are very happy to hear that it adds value for you.

Convenient

Online is usually a big deal and hard to get around but this app is Convenient and easy to find the things I need to get done! Good job app!

Ibelsa

2 years ago

Response from developer

Awesome, thank you for your review.

1000x better than the rest!

Our gymnastics gym started using this app a couple months ago. Far more easy to navigate than the previous system. Highly recommend!!

leighmacp

2 years ago

Response from developer

That is Awesome, thank you for your review. Be sure to tell all your friends and parents.

Great, But A Few Enhancements Needed

GoMotion has greatly changed my day-to-day, but a few app features are missing that would make it even better: Ability to sort by sub program on Social Feed, have an integrated chat feature like the SE app, ability for admin to enroll families and add classes.

JLokeJ