Amazing🙇🏻♀️🤍
This has been one of the best apps I’ve ever used, makes easy deposits!!! I’ve used for 2 months and no issues.
One thing I would love to change is the amount of times we can use the card on the app and or on web. Calling is too much of a fee to do through customer service.
Overall this app is amazing 💕You can only use a card once or twice every 7 days.
It’s a cool app, I just don’t like that we constantly have to switch out cards just to talk to our love ones. If you only have 1 card, you won’t be able to always talk to your love ones because they are so strict that you can only use a card once or twice to load minutes on your account & you’ll have to wait another 7 days to add more money unless you have so many other cards to use. That is so pointless & frustrating to me. It’s not right.They wouldn’t even get a star if I didn’t have to give one
They totally are not user friendly. They need to change their app policies. Everytime I turn around I am banned for 12 hrs or the inmate is not active at this facility. Might as well drive to the jail to deposit money on your loved ones account they are ripping people off. They know what they are doing. SECURUS is so much better to use.