Véritable User Reviews

Véritable

Veritable

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Food & Drink

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What is happening with the Bluetooth pairing?

It does not work. Is there anything one can do?

GracieTorrellas

a year ago

Terrible App - 15 minute window to pair the garden or else never

The garden has an awful feature where it can only be paired in the first 15 minutes after plug-in or else it will NEVER PAIR. I missed that window setting up my garden and customer support is non responsive to me because I assume there is no fix. So now I have a garden I can’t configure so I’ll probably throw it out. Recommend buying a different garden that actually allows for pairing and configuration like they claim.

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MatGrilNicknameRequired

2 years ago

This simply works for me. Very good.

That said, I’d also like to see Alexa integration.

SevenCapitals

3 years ago

Not user friendly

I am not savvy with new technology. Therefore I am having trouble keeping it connected to my Wi-Fi. I also have not been able to find instructions in English. Everything seems to be in French. Good thing I know how to grow plants. After they get too tall and hit the lights I’ve been transplanting them to soil. Be that as it may I am having fun growing plants in November.Flower Girl

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Flower Girl Laura

3 years ago

Doesn’t even connect!

I thought these reviews were just people who couldn’t get it right but it really just doesn’t work

skrrrr quavo

4 years ago

Response from developer

Hello, thank you for your feedback and sorry for your inconvenience. Our App is only compatible with the Véritable Garden CONNECT EDITION and not the SMART EDITION. Could you please confirm that your version is the CONNECT EDITION one? If yes, have you tried to log in your garden within 15 mins of powering on? If you have more trouble, please let our Customer Service know at contact@veritable-potager.com Have a nice day,

Works perfectly

Hi. So far it seems the app got only 1-star reviews. Not sure why, as for me it worked perfectly. It connected instantly and I was able to set everything up easily. Great app.

Amoedo

4 years ago

Response from developer

Hello, Thank you for finding the time to give us feedback. We are delighted that you like your Véritable Indoor Garden. We wish you good harvests! Have a nice day, The Véritable® team

Does not connect

Tried a million times. The app simply does not connect to the garden. Customer support seems to be almost entirely in French. They were clearly not prepared for a US product launch. I’m trying to return my garden. The app is basically useless.

JAmie oneil

4 years ago

Response from developer

Hello Jamie, We are sorry for your inconvenience. Our App is only compatible with the Véritable Garden CONNECT EDITION and not the SMART EDITION. Could you please confirm that your version is the CONNECT EDITION one? If yes, have you tried to log in your garden within 15 mins of powering on? If you have more trouble, please let our Customer Service know at contact@veritable-potager.com an English speaking person will be happy to help you. Have a nice day

Doesn’t work at all

This application doesn’t work at all

bizerte2020

4 years ago

Response from developer

Hello, Thank you for your feedback and sorry for your inconvenience. Our App is only compatible with the Véritable Garden CONNECT EDITION. Could you please confirm that your version is the CONNECT EDITION one? If yes, have you tried to log in your garden within 15 mins of powering on? If you have more trouble, please let our Customer Service know at contact@veritable-potager.com Have a nice day,

Bluetooth doesn’t connect

I have tried several times and the Bluetooth never connects. The app also has a link to a YouTube video that fails to connect.

Useless product without the use of this app.

Scousyy

4 years ago

Response from developer

Hello, Thank you for your feedback and sorry for your inconvenience. The problem with the youtube link is now solved. Our App is only compatible with the Véritable Garden CONNECT EDITION. Could you please confirm that your version is the CONNECT EDITION one? If yes, have you tried to log in your garden within 15 mins of powering on? If you have more trouble, please let our Customer Service know at contact@veritable-potager.com Have a nice day,

No Bluetooth connection

Bluetooth does not connect and no online troubleshooting resources. Disappointing product for the price.

Papa of two boys

4 years ago

Response from developer

Hello, Thank you for your feedback and sorry for your inconvenience. Could you please confirm that your version is the CONNECT EDITION one? If yes, have you tried to log in your garden within 15 mins of powering on? If you have more trouble, please let our Customer Service know at contact@veritable-potager.com Have a nice day,