Leave a Review Véritable
What is happening with the Bluetooth pairing?
It does not work. Is there anything one can do?GracieTorrellas
Terrible App - 15 minute window to pair the garden or else never
The garden has an awful feature where it can only be paired in the first 15 minutes after plug-in or else it will NEVER PAIR. I missed that window setting up my garden and customer support is non responsive to me because I assume there is no fix. So now I have a garden I can’t configure so I’ll probably throw it out. Recommend buying a different garden that actually allows for pairing and configuration like they claim.Show lessMatGrilNicknameRequired
This simply works for me. Very good.
That said, I’d also like to see Alexa integration.SevenCapitals
Not user friendly
I am not savvy with new technology. Therefore I am having trouble keeping it connected to my Wi-Fi. I also have not been able to find instructions in English. Everything seems to be in French. Good thing I know how to grow plants. After they get too tall and hit the lights I’ve been transplanting them to soil. Be that as it may I am having fun growing plants in November.Flower GirlShow lessFlower Girl Laura
Doesn’t even connect!
I thought these reviews were just people who couldn’t get it right but it really just doesn’t workskrrrr quavo
Developer Response
Hello, thank you for your feedback and sorry for your inconvenience. Our App is only compatible with the Véritable Garden CONNECT EDITION and not the SMART EDITION. Could you please confirm that your version is the CONNECT EDITION one? If yes, have you tried to log in your garden within 15 mins of powering on? If you have more trouble, please let our Customer Service know at contact@veritable-potager.com Have a nice day,Works perfectly
Hi. So far it seems the app got only 1-star reviews. Not sure why, as for me it worked perfectly. It connected instantly and I was able to set everything up easily. Great app.Amoedo
Developer Response
Hello, Thank you for finding the time to give us feedback. We are delighted that you like your Véritable Indoor Garden. We wish you good harvests! Have a nice day, The Véritable® teamDoes not connect
Tried a million times. The app simply does not connect to the garden. Customer support seems to be almost entirely in French. They were clearly not prepared for a US product launch. I’m trying to return my garden. The app is basically useless.JAmie oneil
Developer Response
Hello Jamie, We are sorry for your inconvenience. Our App is only compatible with the Véritable Garden CONNECT EDITION and not the SMART EDITION. Could you please confirm that your version is the CONNECT EDITION one? If yes, have you tried to log in your garden within 15 mins of powering on? If you have more trouble, please let our Customer Service know at contact@veritable-potager.com an English speaking person will be happy to help you. Have a nice dayDoesn’t work at all
This application doesn’t work at allbizerte2020
Developer Response
Hello, Thank you for your feedback and sorry for your inconvenience. Our App is only compatible with the Véritable Garden CONNECT EDITION. Could you please confirm that your version is the CONNECT EDITION one? If yes, have you tried to log in your garden within 15 mins of powering on? If you have more trouble, please let our Customer Service know at contact@veritable-potager.com Have a nice day,Bluetooth doesn’t connect
I have tried several times and the Bluetooth never connects. The app also has a link to a YouTube video that fails to connect.
Useless product without the use of this app.Scousyy
Developer Response
Hello, Thank you for your feedback and sorry for your inconvenience. The problem with the youtube link is now solved. Our App is only compatible with the Véritable Garden CONNECT EDITION. Could you please confirm that your version is the CONNECT EDITION one? If yes, have you tried to log in your garden within 15 mins of powering on? If you have more trouble, please let our Customer Service know at contact@veritable-potager.com Have a nice day,No Bluetooth connection
Bluetooth does not connect and no online troubleshooting resources. Disappointing product for the price.Papa of two boys
Developer Response
Hello, Thank you for your feedback and sorry for your inconvenience. Could you please confirm that your version is the CONNECT EDITION one? If yes, have you tried to log in your garden within 15 mins of powering on? If you have more trouble, please let our Customer Service know at contact@veritable-potager.com Have a nice day,
