Customer care is horrendous /BEWARE OF SCAMMERS
Awful false advertising
Stupid game and deceitful advertisement
Response from developer
Dear player, I'm sorry for bringing you a bad experience. In order to let players understand our gameplay, we show some gameplay introductions in the advertisement. You can click Menu-Settings-Zombie Tide Breakout in our game to experience the content in the advertisement. The content also highly restores the actual situation of the game. There are many activities in the game to get free resources to develop your base. This is a strategy game, and even if you don't have to pay, you'll still have a great experience. We will also adjust the price of the gift pack appropriately. If you have more ideas, you can contact us at any time in the game interface - bulletin board - my customer service, or you can contact us through the game's official email: support_ls@im30.net, thank you.
Dumb
The thing is I read you’re other reviews and saw others complained vault the same thing and your response was “sorry if our ads were misleading”.
BUT YOU KIOW THEY’RE MISLEADING.
Because you know before you posted the ads that it didn’t represent what the majority of your game was, because you know your current game is boring. So many people would play this if you made it just a shooter down a ramp game
Response from developer
Dear player: Hello! In order to allow players to fully understand the gameplay and features of our game, we have shown part of the gameplay introduction in the advertisement. The content also highly restores the actual situation of the game. You can click Menu-Settings-Zombie Tide Breakout in our game You can experience the content in the advertisement, and we will continue to optimize and improve it to try to bring you a better gaming experience! If you encounter problems, you can also contact us at any time. Contact customer service: bulletin board. Next to the main base - customer service wishes you a happy life!
Great game but can get very expensive.
UPDATE::: Hahahaha, I just read the dev response to my review. I’ve played this game for 3 years. Never, with any game I saw the level of greed and pettiness exhibited by the developers of this game. Free to play???? Don’t make me laugh. If you want to be at all, any competitive , you have to spend money and I mean A LOT OF MONEY!!! In light of that idiotic, patronizing and outright laughable response from the developer, I’m now changing my review to 1 star. Enjoy.
Response from developer
Dear players: If our game fails to bring you a better gaming experience, please allow me to apologize. I think you misunderstood, our game has a free mode, and paid content is just an option we provide, they are by no means required in the game. At the same time, we have also carefully set up a variety of game modes for players. Even without spending money, you can actively participate in various activities and obtain game upgrade props and diamonds to improve your attributes. There are many players in the game who can reach high levels and have high strength without spending any money. If you play patiently, I believe you can also become stronger. Thank you for leaving a comment, we will seriously consider your suggestions. If you have any suggestions for us or need our help, you are welcome to communicate with our customer service (click the billboard next to the base and click customer service help), and we will serve you. Our team will always work to make the game better. We will work hard to design and add more interesting game content, hoping to provide players with a better gaming experience so that everyone can have fun. Thank you for playing our game and have a nice day.
Wonderful
Response from developer
Hello, thank you very much for supporting our game. We will continue to work hard to bring players a better gaming experience and gameplay. If you encounter any questions in the game, you can contact us at any time in the game interface - bulletin board - my customer service, thank you.
Money hungry developers and unfair game play
Response from developer
Dear player, for the unpleasant experience we have brought you, we are a global game where players from all over the world participate fairly in our game. We do not favor players from any region. The game matching mechanism in the game is based on the strength of the kingdom and does not favor players from any particular region. The price of the in-game gift package is the most favorable price provided by the developer, and the price of the gift package is influenced by the US dollar exchange rate. We will also document your feedback in detail and prioritize it when updating and optimizing. We suggest joining an active alliance, which will help you upgrade and make you stronger without spending too much money, and you can also play very well. We will not overcharge gift packages at will. There is no refund function in the game. If your account is prohibited, we suggest that you contact customer service to provide screenshots of previous orders, and then supplement the refund amount to clear the negative diamond status. If you have any good suggestions or opinions, you can contact us in the game (billboard next to the base - customer service assistance), or contact us via email( support_ls@im30.net )Provide detailed questions and relevant screenshots. We will carefully read and assist you as soon as possible. We also hope that you can continue to support us and wish you a happy life.
Possible Propaganda or State Spyware
I’ve played the game for years, it’s ok. There are states or guilds that I’m sure are made stronger, as the Asian guilds are virtually unbeatable, wether that’s due to fair play (it’s possible sure) although I’ve read that the algorithms for mini games are more favourable to Chinese players, like with the poisoned fishing game. Also at the root when you think about this game, wether the Chinese want to watch strategies of other countries or drum into their own to be a warmongering people who knows. I feel (might be wrong) there’s something fishy from top to bottom with this app, but certainly if you value you’re privacy maybe think again
Response from developer
Dear player: Hello! Sorry to bring you a bad experience. We will not disclose the information of the player's binding account at will, nor will we share the player's account. The game is only released after being reviewed by the Apple Store. We are a global game. Global players participate in our game fairly, and we will not favor anyone For players in one region, if you have any questions about account binding information, it is recommended that you click Contact Customer Service in the game and provide your personal account details. Customer Service will check with you as soon as possible~ If you have any questions or suggestions, Please contact us directly in the game (click the billboard next to the base, click customer service) or contact us by email (support_ls@im30.net), provide a detailed description of the problem, and relevant screenshots. We will read it carefully and help you as soon as possible. I wish you a happy game~
Scam and money pit game
Response from developer
Dear player: Hello, we are sorry for not bringing you a better gaming experience. In the game, it is recommended that you join an active alliance, help each other with allies, improve your own strength, and be protected by alliance treaties so that you are not easily attacked by other players. In the game, you can also participate in various activities, win rich diamond rewards, and then use the diamonds to open the protective cover to protect yourself. Our games offer a free-to-play mode and experience with no mandatory consumption. Players can freely choose whether to purchase props to improve their game progress. In fact, many players don't pay much, but they can reach a very high level after playing for a long period of time. We will collect your feedback and send it to our developers. We will continue to optimize our games in the future to bring you a better gaming experience. If you encounter any problems in the game, or have any suggestions, you can contact customer service (click next to the base - game help - customer service - fill in the corresponding questions), and we will serve you. Sincerely hope you can continue to support our game, I wish you a happy life.
Waste of time!
This week I was attacked 3 times by players at level 288 million to 320 million. My level is 7 million…does this seem like an enjoyable game to you?
Response from developer
Dear player, Hello, sorry for the impact on your game experience. In the early stage of the game, it is recommended that you join a higher-ranked alliance. Allies and alliances can help you become stronger. At the end of the game, with the protection of the NAP treaty, players who dare to attack you are challenging the entire alliance. In the game, there are many sources of diamonds. Players can receive rich diamond rewards by actively participating in activities. You can use diamonds to open the protective cover to avoid being attacked by other players. As a global game, we treat every player fairly. Thank you very much for your feedback. Your comments and opinions will be used as a reference for our team to optimize the game in the future, so as to bring better gaming experience to more players. If you have other questions and suggestions, you can contact us at any time (game interface-bulletin board-customer service-Help). Thank you very much for supporting our game, I wish you a happy life.