Funplus, SOS.
As you may notice, good reviews are outdated. Yes the game, at inception, was fun to play. Now, however, it has become tedious, time consuming, irritating and very annoying. In bullet form. 1; very bad to non existent customer service. 2; screen is so overpopulated to the point of being unplayable. 3; from the developers it seems just “ cut and past” bad ideas. 4; there are so many old hero’s that serve no purpose but no recycle option. So cache is filled with redundant data. 5; the reporting system is seriously flawed. They don’t want to hear complaints so the reports disappear down Alice’s rabbit hole. Their Discord account should be shut down, it serves no purpose, except to take bandwidth. I understand the commercial decisions but, Funplus, well, senior management take advice the same way they listen to their customers.. I’ve invested a lot of real money, so I play through pigheadedness and the hope of improvement. My advice to new players, give this company and it’s games a wide berth.
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Response from developer
Hello, Survivor! We appreciate your thoughts about the game. For obtaining heroes, you can get free fragments by using the "Hero Search" in the Hero Precinct building. You can also gain some hero fragments as rewards after joining some events in the game. Wishing you the best of luck in the game and have a great day!
