User Reviews: Haunted Hotel

Top reviews

  • The screen was too neon

    The screen when I downloaded during game play was sooooo neon that I couldn’t even see what was going on
    Im going to try to redownload it and see if it fixes it if not I’ll give up
  • Don’t bother

    I paid for this game and am unable to play it. The screen is all whited out so you are unable to see anything. When you click on something the boxes that pop up are empty. You have to download another app for hints. I would like to get my money back for it but I’m sure that won’t happen.
  • Paid $6.99 for unplayable game… 0 stars

    I paid for the extras before starting up the game. The graphics are all messed up. It looks like someone smashed my screen and it’s all white washed. It’s completely unplayable. Idk where to report this to get my money back. I paid the money beforehand because the bigfish hog games usually work great on my phone and i love them. Huge disappointment and waste of money. Really hope things are made right. I’m honestly just so disappointed; especially seeing as I’m not the first to run into this issue (i just saw a review here describing the exact thing I’m experiencing).
    I would be happy with a working version of the game honestly. I paid for literally nothing.
  • Patchy Blind Spots

    As soon I tried to play the game there are white spots all over the screen. I thought it was part of the game and hoped it would clear up eventually but it turns out to be a glitch. I gave two stars hoping they would fix the problem.
  • Uber disappointment

    I downloaded thinking this would be a fun brain teaser in my spare time. Well the only mystery I’ve experienced thus far is the graphics. The little videos with awful audio acting were visible by all means. However when it came to the very first attempt (and every single one after) it is a mess. You can’t even tell what you’re looking at. Clicking anywhere on the screen, and by pure chance clicking on something, you can’t even see what the box pulls up. I’d give this a negative 3 stars if I could. Utterly awful.
  • Graphics

    The graphics are awful. They won’t load properly the screen is white washed and just a bunch of boxes. You can’t see anything you are tapping. Complete waste of space on phone. Immediately deleted, I expect more from Big Fish. I see other posts from a year ago about the same issue and a fix still has not been put out.
  • Unplayable due to graphic issue.

    Unable to play due to graphics being totally messed up. Purchased this a long time ago and tried to replay it when I noticed the problem .Played fine several years ago. Deleted several times and reinstalled still unable to play. No response from developer for a fix. Don’t waste your money on a game you can’t play.
  • Graphics are messed up

    I love these mystery games from Big Fish and was so disappointed. The opening scene at the hotel is all messed up. There are rectangles and washed out images. So glad I always play and then do the in app purchase. I would have been so upset if I had already paid for it and noticed the problem.
  • Graphics are messed up

    There are multiple reviews going back MONTHS where people are saying the graphics are messed up, white boxes, etc. These complaints date back to at last January 2021.. it’s now August and the same problem exists. It’s ridiculous that the issue has neither been addressed or fixed.
  • Doesn’t work on iPad

    I downloaded this game to play on my iPad, and after the opening sequence, the graphics cease to exist and are replaced with white boxes. I see lots of other reviews now stating the same thing, and I wish the developer would address this issue. I can’t imagine getting the best experience in a game like this on a tiny phone screen

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