Revised review: Kyle contacted me and told me they were working through a bug that is causing this problem. I do hope they can fix it because if this app is up and running and doing what it says it can do, it will be amazing. But for now BACK UP YOUR DATA if you are using it (though I haven’t seen a way to import it back in...
Changing my review from 1 star to 3.
If it gets fixed, it will be a solid 5!
From 5/3/21 (I think): I spent over an hour getting everything set up, subscribing, adding in all the symptoms for myself and my daughter, only to wake up this morning and have everything gone. If I have to enter everything from scratch every day, I’d rather just track it on paper. That would be easier. Why should I pay $6 a month to have to work so hard to track - and have no record of what you entered?
Developer Response
Hi, thanks so much for the feedback. We’re sorry to here the symptoms were lost.
This is due to a bug on our end that we will fix in the next update. Please send your contact details to opencareapp@gmail.com and we’d love to help fix this issue for you. Thanks for your patience. First of all, I want to say that this sort of app is what I’ve been looking for for a very long time. It is highly personalized to my specific conditions and symptoms and it is easy to navigate. Better yet, the developer is highly receptive to suggestions and personable with what seems a genuine interest in making this app the optimal tool for people with chronic conditions to manage their health. I would recommend this app to anyone with a chronic illness or anyone simply interested in more proactively managing their health.
I really liked this app at first—then I started using it more and digging around. The app actually doesn’t work at all. For instance, if you record a symptom as “mild,” the app stores it as “not felt.” This throws off everything.
The report that can be generated is actually just a list of your records—but because the app doesn’t record them correctly, they’re wrong, making the report useless for tracking your symptoms (which is the whole point of this app). The app has great graphs, but they’re not included in the report. It’s literally just a list of your entries over a given time period.
Overall, this is a great idea for an app—it just doesn’t work. I’ve been asking support about the problems for a while now (almost two weeks). They say they’re aware the app doesn’t work and that the problem has been fixed—but until there’s an update pushed out, this app flat-out doesn’t work.
(The developers also apparently had people they were interviewing for jobs complete some of the reviews, which is REALLY unethical, even if they didn’t ask for positive reviews. If you’re interviewing for a job, you’re not going to insult the company).
As a nursing student I do the like the idea of being able to record down my symptoms and keeping everything logged down throughout the day, being able to take side notes and add on future appointments time with reminders.
It's definitely easy to see if I have any lining up symptoms that often occurred and etc.
Even though the application is clean and easy to use I feel like an older generations would have a harder time using to to navigate because they're not exactly sure on how to grasp the concept of technology.
This app is a great concept and has very useful tools to help a family keep track of caregiver and loved one to track symptoms and for self care. The timeline is a great feature, I would like an option to see both the caregiver and loved one timelines on the same calendar as well as separately for tracking efficiency. I would also like an option to input the dose/time of day that medications are taken. Finally, I like the “severity” option for symptoms but don’t feel “good” makes sense in context, “mild” would be more appropriate.
It was easy to navigate through the app, however there were some usability issues I noticed
- When typing in the Note function, the text typed appears in black. Against a dark gray/black screen, the note is illegible. Changing the text color to white or light gray would be best.
- When reviewing the records for a certain month, all the records were compiled underneath the calendar in huge blocks that takes a long time to scroll through just to get to the previous months at the bottom. I suggest including a button that allows the user to view all the records in the chosen month.
- The information blocks are also separated when compiled underneath the calendar, which I thought was slightly inefficient. I think that once the user records all the information they would like to input for that date, the information should compile into one single record.
- Although the app was generally easy to navigate, without onboarding I think it would be difficult for users who are less familiar with tech or the Apple UI to use. Onboarding will definitely be able to help the user in the long term, by helping them familiarize the app and letting them know about other features that they might not know about.
I think that this app is really useful, especially if I’m someone that has to keep track of my condition and has a lot of medication to take. Would recommend to my relatives and friends!
It could have been more user friendly. Options to record is limited. Instead of giving an option of caregiver and loved one it would have been better if there was an option to put a name. It’s confusing to save an upcoming appointments and set a reminder as well. For example: if I were to record an upcoming appointment for June 16, after adding the record it says recorded at June 16 instead of displaying the date that you used to record an appointment. More improvements is required to make it more
user friendly and effective app.
Developer Response
Thanks for your feedback. We are working on multi-person patient with a name and profile. We will also improve the calendar integrations for upcoming appointments.
– OpenCare App Team Upon first interaction with the app, it seems quite straightforward. I’m sure with further usage it will become even more apparent the value of tracking symptoms and uncovering health patterns. By tracking any symptoms each day, this app would be incredibly useful for uncovering any unknown health issues that are consistently occurring or any deviations from normal. I would have to use it consistently in order to provide a true rating, but upon first impression, I would say this is a quality app that could potentially be a lifesaver for those who don’t regularly see/have access to health care providers, as well as an incredibly useful tool for anyone who is interested in tracking their health.
The app has a clean and simple interface to track symptoms, record medications, and add notes from doctors. The timeline feature can be especially useful to see symptoms in a calendar view. Some suggestions to improve the interface include:
Adding a personalized touch in the UI/UX wording for the caregiver. Apps like Flo do this well by the use of a virtual assistant, who gives insights on the symptoms and menstrual cycles of women.
In the Timeline view, each symptom of the day is laid out in stack view. While this gives plenty of space to each symptom, is there a way that information can be synthesized and shown in a better way? Perhaps the use of a grid view, with each symptom in a smaller unit, which would show an overall big picture overview.
Pre-filled suggestions shown for symptoms and medications can reduce the time taken for users to enter details.
The use of rating scales with icons can be useful in measuring symptom severity, to reduce text on the screen.
The functionality of this app and its purpose is quite important: having a consolidated platform track symptoms and medical history for yourself or for a loved one is important. However, after using the app, I have some recommendations:
1. having an onboarding process for the app. Although the app does feel very easy to use for me, someone who has been familiar with using iOS apps for some time now, would it also feel easy to use for someone less experienced with technology/smartphones? Looking at this app from that point of view, there were some functionalities that could seem ambiguous - having an onboarding process could be important to bridge that accessibility gap.
2. As medical care is something that pervades someone’s life, I think it could be really important to allow integration with at least Apple Calendar. Looking at the “appointments” tab, the only functionality is to write the name of the appointment. Then what? You need Opencare+ to add photos from the visit and you can record the time it happened, but aside from that, I see little functionality; this can be improved with the ability to export to a calendar so that the caregiver/user can be reminded of the appointment if needed.
Overall I thought this was a great app that really does serve a greater purpose! I would recommend it.
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