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Not good at all.
Could not get the app to link how it says in instructions but got working by just messing about for an hour. Now it working half the app graphics are missing and it crashes and or freezes. Wish i had read previous reviews before buying.M00dyman
Controller good, app terrible.
Really nice thermostat, shame about the app. Clunky, fails to connect, constantly uses gps in background unless you close the app. Some alerts are in Chinese. Avoid!TimmyToil
Unbelievably bad
Gets one star only because I can’t give zero. Difficult to know where to start with this truly abysmal app. I tried each of the 3 ways of linking the app with the controller, all failed. I now have 3 instances of the controller on my phone, all with a helpful label saying ‘fault’. I can’t delete any of them. Some dialog boxes appear with only chinese options. Wifi won’t let you register if your wifi doesn’t have a password. Awful, awful, awful, avoid like the plague.Show lesshurrimph
Crashing
Just bought the WiFi thermostat so I could control my heating with the app. The app worked for one day then crashes every time I try to open it. This needs to be sorted ASAP or I need a refund for the WiFi thermostat as it’s pointless without a working app.DocDutch
Abysmal app and support
Abysmal app and even worse support. It’s like they have given up on it. The app itself has some issue with the text not showing up so you can guess your way through menus as it magically reappears once you have clicked it, but then as you are getting close to actually doing anything, the app itself will just shut down. Spoke to customer service, they claimed it was working fine, I sent screenshots and they ignored me herein. So I thought I would write a review on the small chance someone might read this before investing a “smart system”. The underfloor heating and the stats themselves are quite good, just steer clear if you are looking for a system you can control via your phone, and even more so if you are expecting Alexa voice control, it’s not even worthy of a mention as it practically doesn’t exist.Show lessadamtq88
This app really is terrible
Honestly, if it wasn't for the unintuitive GUI and poor cosmetic design (labels blending into images) all of the bugs make this unusable. I don't know how many times I've set a schedule and then hit save, only to go back in and see the schedule has not been saved.Dinsdale87
No longer works
We’ve been using this app for a few months. Previously on my iPhone 7 it worked but since upgrading to the new iPhone it just won’t load, even after uninstalling and reinstalling. Never mind though the app and thermostats are slow and often non responsive anyhow.Bubble muncher
Works Great but Updates Slow So Crashes On New IOS Release
It’s great when it works but it keeps crashing every time now iOS 14.0.1 has been released. Nothing more annoying than when the developers don’t keep up with iOS changes !AlfaMaleUK
Needs to upgrade, doesn’t work from mobile at all
It worked before first few days. After that God knows what happened we can not operate the thermostat from any mobile phone, it doesn't work from Samsung or iPhone at all. And the problem is there is NO updating system. BIG PROBLEM the company has NO interest to fix it? Didn’t U guys go and check how your so called App working or not?? Please fix the problem and give us the solution. We paid lot of money to set it, for God's sake. Giving 1star becoz it's not letting me post my horrible experience.Show lessAFM2020
Awesome!!
Stylish looking device and app! Easy to use! Makes life easier! 5 Stars!!Nicki1989..
