The app looks and works great, but a cab doesn’t actually show up. They don’t let you know that there isn’t a cab coming either. There’s no notification or phone call, you just get stranded.
I booked a cab 2 days in advance, called them to confirm (which they did), then nothing. I called them 15 minutes after the cab was supposed to arrive, they basically said it’s not their problem.
That was the 2nd time I’ve tried to use it, the first time was basically the same story. I gave them the benefit of the doubt the first time but it’s pointless.
Save yourself some stress and use Uber.
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