Panther Cabs User Reviews

Panther Cabs
Panther Cabs
Panther Cabs (Colchester) Limited

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Leave a Review Panther Cabs
  • Very pleasant

    The driver was early but waited for me to finish work. Had the option of oaying cash or card which is very useful
    The driver was polite and nice. Car was clean and confortable
  • Don’t bother if you actually need a taxi

    The app looks and works great, but a cab doesn’t actually show up. They don’t let you know that there isn’t a cab coming either. There’s no notification or phone call, you just get stranded.

    I booked a cab 2 days in advance, called them to confirm (which they did), then nothing. I called them 15 minutes after the cab was supposed to arrive, they basically said it’s not their problem.

    That was the 2nd time I’ve tried to use it, the first time was basically the same story. I gave them the benefit of the doubt the first time but it’s pointless.

    Save yourself some stress and use Uber.
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  • Taxi driver was rude

    Used this company a lot of times never had any issues till today razy driver was rude over charged me to what it said in the website
  • Book by phone, not by app!

    If I book a taxi well in advance using this app I expect it to arrive on time? A little app streamlining could prevent this by, say, instead of dispatching a taxi at the exact time I booked my taxi to arrive, dispatching it 10-15 minutes prior. 5 mins late is a non-issue. 20 minutes is unacceptable!
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  • Logging in

    Since my update I’ve been unable to sign in despite changing my password
  • Utter rubbish

    Booked one yesterday for today in the evening, was early at where they pick me up, looked at the app and it went though 4 cars that were supposedly meant to pick me up, then they just stopped coming. Ended up being late.
  • Unusable

    The app needs to confirm your phone number, but their service cannot send you a text.
  • Book in advance

    Trying to book in advance is a nightmare get cabs turning up immediately and then I get yelled at by the cab drivers for wasting their time. Please fix
  • No option to pay by card?

    What’s the point in being high-tech with an app if you can only pay cash in the car? This is 2022, no one has cash!
  • DO NOT RECOMMEND!!

    This app needs to be binned.
    I used this firm regularly and every single time i booked a taxi on the app for a specific time, the app automatically sends it straight away. I have spoken with the cab office, offered to provide evidence for the faults within their app and every single time i am met with rude, arrogant staff that speak to you like you’re an idiot, they have absolutely no interest in fixing the issues and instead enjoy patronising and belittling you.

    I will not be using these services again, worst firm in Colchester.
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