Unspeakably Bad
Click on the appointments button, get taken to a marketing page. Pointless.
Why even bother having an app
Probably the worst app of all time.
You literally can’t do anything without talking to support, it doesn’t show you your appointments, you can book appointments and it just redirects you to their home page.
Literally useless.
You literally can’t do anything without talking to support, it doesn’t show you your appointments, you can book appointments and it just redirects you to their home page.
Literally useless.
What an appalling app
Doesn’t actually seem to do anything: no way to log in, just a description of what it’s supposed to do. What a waste of time.
Beta
Great when it works but very “buggy” - video did not work on a virtual physio consultation- thus significantly reducing its value. Also unable to get into “Appointments” - unhelpful messsge saying client side error but no suggestions for remedying ( I have checked I have latest version of app and also done a reboot.
“Beta” quality - at best.
“Beta” quality - at best.
Show less
Not useful
I use virtual Lucy on my computer and it’s great however thought the app would be good so I can check on appointments etc while away from my desk. How wrong I was! I can’t even work out how to log in. I think they need to look up to he definition of an app. This isn’t even a front page to direct you to the log in page on the website. I’m not even sure it deserves one star as it is definitely not fit for purpose
Show less
Useless app
Not sure of the point of this. The only part that is needed is appointments and that directs you back to a webpage. Terrible app.
Fails at what it’s supposed to do
All I downloaded this for was to view my exercise plan on my phone.
It doesn’t show it. Therefore it is pointless
It doesn’t show it. Therefore it is pointless
Woeful and depressing
This app should never have been released and it not fit for purpose. It’s difficult to navigate, information displayed is out of date or incorrect and there’s no obvious way to progress, manage or plan your recovery. It winds up being acting as a clunky and inaccurate record of your treatment which you can’t change at a time where user is unwell and wants to improve
Show less
Advice from someone who’s wasted a lot of time
Don’t waste your time with the app, don’t waste your time trying to do video appointments on your phone, just do it all through a computer and it works fine
Handy when done right
I had a running injury that was discussed on a video call. They then sent through three exercises for me in this App. It’s pretty easy to follow and I like the videos. Presentation is just ok and the progress tracker is a but confusing. I have been doing the exercises daily but my adherence seems low. Still pretty good.
Show less
