Zero Motorcycles NextGen User Reviews

Top reviews

L’inscription de fonction pas

Impossible d’entrer le pays dans le menu déroulant.

Buggy

Really silly small things are incredibly difficult with this app. My bikes time is off by 7 minutes and there’s no way to modify it. Pairing is buggy and often fails. Changing the dash doesn’t push the update to the bike. Just a really poor user experience. Looks like an Apple UI, but functions like a blackberry.
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Cypher upgrades worked for my ‘22 SRS!

Great easy to use app. It had a slow pass, but it is way better and very very good today.

Logged out without notification

The Remote Connect option just disappeared. Finally discovered that the app had logged out without any reason or notification. Then had to reset as it wouldn’t accept my password. Login is painful as it doesn’t check iCloud for an associated username. Then one of the password fields allows more characters to be entered than the other. Finally sorted it and the login timed out so had to log in again. Tedious sadly.
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Over all good

Overall pretty good, allows you to tinker with your motorcycle preferences. The only thing is the dashboard settings on the app, I don’t think they translate to the actual dashboard. So it’s like having 2 dashboards…and the phone one unless it’s mounted on your bike while you ride is useless.

Latest version is a failure and doesn’t do what it’s supposed to.

I’ve had my SR/F for almost three years now, and this app is a big disappointment. Recent previous versions had been working OK, but this one is a failure. Two examples: 1: Remote connect is gone, so I can’t check on the status. For example, when my motorcycle is plugged into a public charger, and I’m several blocks away, in a store, or restaurant, or library… 2: It won’t update my firmware, and hasn’t in many weeks. When I try to update, it tells me there is a newer version available, but when I tell it to start updating, within two minutes, it gives me two failure messages, always the same. A Bluetooth connection failure message, which will stack up multiple times, making it annoying to get to go away, then the update failure message: “Firmware transfer has failed. Please key off your motorcycle for 3 minutes and then try again“. I try at the end of every ride. It always fails. This app is a failure.
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Don’t use this app with 2022

Navigation is not as good as waze 2/5stars

Find a charger uses Google maps and it loads chargers you can’t use specifically for the bikes because it loads dc chargers and restricted chargers as well when PlugShare allows for the filtering of chargers you can actually use. 2/5

Remote connect is pretty amazing 5/5

Charge target doesn’t work thru the app 3/5

Cypher works well 5/5

Custom mode limits to 104mph 1/5

Firmware updates usually take 5 tries 2/5

Over all app is a nice touch but needs some kinks worked out to make it more user friendly
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Terrible Experience

The app is horrible. The login screen tells me I’m not registered. The register screen says I’m already registered. Attempting to register again with another email says the bike is already registered.

There should absolutely be a way to reset your password either on the app or the website but there’s nothing in either of those places
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Would rate higher if it worked

Updates do not work. Moto and battery logs cannot be shared with support people. I can however, customize my dash and my ride mode.

Remote connect now works with new update!

Finally the app remote connects to the bike!

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