PADL User Reviews

Top reviews

Highly recommend, cheap, easy, fast

Best way to get out on the water

Great idea!

This is a fun, easy, and convenient way to get started paddle boarding. I had bought myself a paddleboard but didnโ€™t have many friends at the time with paddle boards. So this made it very easy to go to various locations and have access to an extra paddleboard. The app works seamlessly, locations are secure, and I have had no problem with the products. Definitely check it out if interested in Paddleboarding.
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Great idea but site technology was a disaster

Have no idea why but the electronic system never allowed us to unlock any of the kayaks or paddle boards. We contacted the tech helpline and they were unable to remotely restart the system. Could have been a function of the solar battery system on a cloudy day but we never did get our ride. Appreciate the concept of this program just hate the lack of it actually working.
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Response from developer

Hi Ivy, we just published new apps to resolve issues that you may have experienced. Please message us at support@padl.co, and we can always help should you ever have an issue.

Paddling is the best

โค๏ธ

Service is 5 stars

Would have given 5 stars for the ease of use! Super convenient. Only deducted one star because I was forced to pay for two months service when I was only visiting a PADL location for one month. A one month option would be nice.

Response from developer

Thank you for your kind words, it really means a lot! We also have hourly rides available if you do not want to subscribe. Let us know next time you're riding and we can help with options.

Amazing

I was vacationing near St. Petersburg and found out about PADL. It was so good!
Access was easy, the equipment was great. I highly recommend it.

Response from developer

Thank you for the amazing review, we're happy you had an awesome time!

Can't find direct contact to cancel the membership

I joined the membership for one time use for my son in FL during the trip. Since we left FL we didn't continue the membership. I tried to cancel but i couldn't reach the direct contact for the company instead reached company dealing with billing. But they couldn't find the company and i couldn't cancel since then. I'm not using the membership since then but it keep charging me automatically every year without consent. I still get charge after 3 years. I only used membership once and cost me so much.
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Response from developer

Hi Maiko, please leave us a message at support@padl.co. You can always cancel your plans immediately directly from the PADL app, but if you need additional support we'll get this fixed up for you!

Great fun, we go all the time

Love the experience, very convenient, we do both kayak and paddle.

Response from developer

Thank you! We love to see that you're enjoying our different offerings!

So convenient!

Using the kiosk was so much easier than I anticipated and how nice to not have to drag your board farther than the beach when youโ€™re done! The boards worked great and were great quality. Would absolutely use again.

Response from developer

Thank you! That's what we're trying to make easier to create a better experience :)

Very convenient, no more storage and caring

Love the system, they have plenty of locations, very convenient. I dint have to carry with the big inflatable ones, i dont have to do anything, just show up and after two taps on my phone i get my ready to go paddle. Very stable paddles and easy to return. Best idea.

Response from developer

Thank you, and more locations to come!

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