It’s a shame
It really is a shame. I was such a huge fan of Bluon ever since it came out I can’t tell you how many countless times it has helped me diagnose issues order parts and just overall make my workload that much easier. As much as I was upset when they took away calling tech-support and having to earn points I understood it because they gotta make money too and being that I was using the app already to sorce parts from my local distributors I had no worries with this. But this latest membership thing they want us to get and limiting the searches we can do, I just can’t do it anymore. It’s unfortunate, I thought the HVAC field finally at something for the technicians for us.
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Paying For What?
I usually don’t ever leave a review for anything whether it’s good or bad. I personally am a residential service technician and use Bluon for the ease of access to all models’ manuals. I went the distance, (not that it was a long process) to become a “Bluon Pro” & “Bluon Ranger” because I really liked the app and wanted to show my support to the newly released app (at the time). It’s really helpful during the day when the diagnostic sticker is gone and/or faded away and when I need to see how the equipment is supposed to be properly installed. As far as the other perks go, such as ordering parts right on the app, are great but are simply just add-ons to the main purpose of the app. But now, Bluon wants us to pay to view manuals (3 per month are free, any more manuals after need payment) because they need the funds to “further support us in the field”? Looks like I’m going back to Googling PDF files online.
Show less
Paying For What?
I usually don’t ever leave a review for anything whether it’s good or bad. I personally am a residential service technician and use Bluon for the ease of access to all models’ manuals. I went the distance, (not that it was a long process) to become a “Bluon Pro” & “Bluon Ranger” because I really liked the app and wanted to show my support to the newly released app (at the time). It’s really helpful during the day when the diagnostic sticker is gone and/or faded away and when I need to see how the equipment is supposed to be properly installed. As far as the other perks go, such as ordering parts right on the app, are great but are simply just add-ons to the main purpose of the app. But now, Bluon wants us to pay to view manuals (3 per month are free, any more manuals after need payment) because they need the funds to “further support us in the field”? Looks like I’m going back to Googling PDF files online.
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