PRIME Wire and Cable, Inc. User Reviews

Top reviews

Only turns on device

Doesn’t seem to be any way to turn this off besides setting a shut down timer

Mid

Ngl just a branded copy of smart life smart living

Not working

I updated my device to iOS 18 and now the app is useless everything is offline please fix issue NOW

No Siri Shortcut support

The box the remote switch came in said it supports Siri Shortcuts. However it does not.
Please fix that.

Garbage product

Keep turning on and off for nothing ,

Fantôme

Facile à installer et configurer. Son gros défaut est la présence de scénarios fantômes.

Alors que tout les scénarios sont effacés, et absent de la page des scénarios, il y en a un qui reste à côté de l’image sans possibilité de le modifier ou supprimer.

Seule solution créer un scénario contraire une minute après.
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Poorly Designed App

I am a Computer Scientist with 37 years of experience. This is the WORST app I have ever used.I recently changed my user ID and lost everything (devices, schedules & routines). I had to manually re-discover all devices and re-enter all my schedules. I’m so frustrated I will never buy additional products. GE makes a very easy to use app!
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Crappy product

Won’t connect with google home or assistant. Lights turn on and off randomly when it gets colder than -15c.

Unresponsive

Since the last update I have lost multiple units and can not get Alexa to work with them anymore saying they are unresponsive.

Disappointed

It works, but not as advertised

The app regularly logs out of my account.

The package says compatible with Siri, but there are no options to integrate with existing iOS software. No Siri, No Shortcuts, No Home.
None of the main iOS options that should have access to my Prime outlets work

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