Rubbish App
I have been in Technology all my working life and have never seen an application so poor .
As usual as soon as the clocks go back or forward , you can guarantee that someone has not taken this into account and the server fails .. Probably won’t be fixed until Tuesday.
Full of bugs and hasn’t been enhanced for years .. I hope Ideal are not paying their App support company to much money !!
As usual as soon as the clocks go back or forward , you can guarantee that someone has not taken this into account and the server fails .. Probably won’t be fixed until Tuesday.
Full of bugs and hasn’t been enhanced for years .. I hope Ideal are not paying their App support company to much money !!
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Does not work
This app really needs an update. Whatever time or temperature you set it at on the app, it just changes it to what it feels like moments later. You would think they would update it with the amount you pay for the product. Pretty poor service from ideal.
Doesn’t Work
Regret asking for a smart device when fitting replacement boiler. This is terrible. When I want to use the app it never remembers password so I have to type it in (and remember what I set it to) so rather than a simple few clicks to update settings it takes a lot on more effort. Often changes made in the app never make it to the boiler so you end up using the battery hungry room stat instead. Few updates for the app make me think fixes are not coming anytime soon. I’m also not sure how easy it would be to replace this with an alternative controller due to the way it integrates with the boiler. This should be avoided.
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