SBK User Reviews

Smarkets Malta Limited

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WARNING AVOID AT ALL COSTS

THIS “SPORTSBOOK” WILL NOT LET YOU WITHDRAW YOUR MONEY!

I signed up and deposited directly from my large, national, well known bank account. After a couple weeks of realizing this sportsbook is garbage, I went to withdraw my money back to the same bank account (that had been connected to my SBK account the entire time). Every single time they cancel the withdrawal. When I emailed support and asked what the problem was, they told me I needed to either add a different bank account, deposit again, and then try to withdraw again, or send them a litany of private documents. I can see from other reviews they try to pull this same scam on everyone.

I am now having to get my state gaming commission and attorney general’s office involved to get my money.

DO NOT USE THIS SPORTSBOOK!!!

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Ike82837

a year ago

Odds split.

When you place an each way bet it then splits the bet to show top3 bet and then the win bet. other than keeps going offline half way through placing a bet. Could explain things better.

tutbotel1

a year ago

Response from developer

Hi tutbotel1, thank you for your review. We've forwarded your feedback to the relevant team, and it will be investigated further. If you require further assistance in the meantime, you can email us at support@getsbk.com. - Josh

Be Skeptical

Never used the app and am located in the proper location but upon signing up and depositing I receive an email that says I am not eligible for new user promotion.

Hofjsj

a year ago

Response from developer

Hi there, thank you for your review. Whilst I understand that this decision may be frustrating, multiple factors are taken into consideration when the decision is made. Apologies for the inconvenience caused. - Josh

Exactly what I've been looking for 💪

SBK has been absolutely amazing so far! The look and feel of the app has been improving a ton, and the odds are always top tier. Keep up the great work 👍 Looking forward to future improvements and features!

Mr. Fabes

a year ago

Response from developer

Hi Mr. Fabes, thank you for the 5 stars! Glad to hear you're enjoying our app. If you need any assistance, feel free to reach out at support@getsbk.com. - Josh

Facial recognition not working

Went to sign on feature it somehow was showing email when last week it was set as facial recognition setting switched it on but it still makes me sign in with email/password. I won’t be staying here too long as you can’t seem to place SGP or at least I can’t seem to do so.

Penman1019

a year ago

Response from developer

Hi Penman1019, thank you for your review. Sorry to hear of the issues you've faced, I can confirm that they has been raised to our engineers who are looking at resolving these issues as soon as possible. - Josh

Withdrawal Errors for months

After winning my bet, I tried to withdrawal through PayPal when I had absolutely no problem depositing. It was stuck as pending for months. Tried to talk to customer service and they told me there was an issue with PayPal and there’s nothing they could do to withdrawal my money.

Also their promos are bad and there are better sports books.

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Sambets613

a year ago

Response from developer

Hi Sambets613, sorry to hear of the experience you've had so far. When it comes to withdrawing your funds, you can contact us via email at support@getsbk.com and we can assist with withdrawing them to an alternative method. With regards to our promotions, we are working on adding new and improved promotions and you will be notified via email when these are available. - Josh

Sbk bet rating

The app doesnt let u win too much because they dont have enough funded yet, than the $100 promo u get from a first $25 bet” doesnt even come

go2h4rd

a year ago

Response from developer

Hi there, sorry to hear of the experience you've had so far. Could you kindly contact us via email at support@getsbk.com so we can take a look at your account for you? We would be more than happy to assist further with our welcome offer. - Josh

Some suggestions

Pretty good App, the interface is a little quirky but OK once used for a while and get used to it. Some suggestions (on horse racing mainly):

Need a bets summary page - simple win / loss/ amount bet and where. The current History page lists each race and there are multiple entries for each bet, bet placed, bet settled and bet Won or lost. Makes it very difficult to read, endlessly scrolling.
The historical record of doubles, trebles and accumulator bets needs to have the price struck on it. SBK prides itself on good prices and its impossible to back check - because there’s no record of it.
- The Popular page should be removed - popular for whom? Redundant.
The Race Courses page should be filter-able. There are literally dozens of race courses worldwide and again endlessly scrolling to find the one required. The Today page should be customisable for the race courses Im interested in. What’s the point of having a Todays page if I have to scroll through umpteen races to get to the one I want

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STKKid

a year ago

Response from developer

Hi STKKid, thank you very much for your review! These suggestions have been forwarded to the relevant teams and will reviewed in line with upcoming improvements. If there is anything we can do to make this a 5 star review, please us know. ~Veronica

Best Sportsbook layout yet

The layout and live betting is phenomenal better than Betmgm FanDuel and Draftkings !! New book for good

steeeezysensei

a year ago

Response from developer

Hi steeeezysensei, thank you for your 5 star review! We hope that you continue to enjoy betting with us. ~Veronica

Good odds if you are good though u will get limited fast

…

Trump will win

a year ago

Response from developer

Hi there, thank you for your 5 star review! If there is anything you would like to discuss further concerning limits, please contact us at support@getsbk.com and we will be happy to assist you further. ~ Veronica