Viewing or Sharing Files
I cannot view the video files outside the INNOVV app. When I share a file there is no video. Just a file name and a file with a .ts extension. In my case, this makes the videos I capture useless.
System works perfectly well
I am running my K2 on a iPhone 12 IOS 15. Connects every time. Downloading also not a problem. Great pictures
App
Need update very bad app
Response from developer
Hi, sorry for the inconvenience. Please kindly uninstall the INNOVV K2 App, and install the latest INNOVV App. https://apps.apple.com/us/app/innovv/id1235353801
ABYSMAL!
The amount if time I have wasted trying to get this awful interface to work with my K2... I have a good mind to bill them for my hours. Utter rubbish this APP as is the firmware. The only good thing is the build quaity of the item itself but they have totalky neglected the interface. Fed up with it!!!
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WIFI ISSUES AFTER IOS14
After IOS 14 update my iPhone 8 shows that the DVR is connected but the app says there is no connection.
I have disabled the “PRIVATE ADDRESS” function which was part of the IOS update. But still not connected according to app. The cameras are recording though.
I have disabled the “PRIVATE ADDRESS” function which was part of the IOS update. But still not connected according to app. The cameras are recording though.
Please fix downloading! App is appalling. Please add download progress.
The app does not match the quality of INNOVV hardware. It’s just a terrible app. Downloading, the main function does not work. Yes you can play from device and it kind of works if you put your phone close to INNOVV recorder.
But downloading dont worn no matter how you try. You select download and it apparently download without any indication. The only indication is when you try to leave the screen it warns you. What a terrible design! And There is NO PROGRESS displayed! Please add the download progress at least!
But downloading dont worn no matter how you try. You select download and it apparently download without any indication. The only indication is when you try to leave the screen it warns you. What a terrible design! And There is NO PROGRESS displayed! Please add the download progress at least!
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Won’t connect, what’s changed
This app used to work with absolutely no issues at all. Now all of a sudden the unit won’t connect to device over Wi-Fi. Really not impressed.
Needs attention
I would like to see this system work better.
Hardware is nice stuff. The app has some bugs. My biggest problem is the live stream causes the dvr to shut down after about 20 seconds. It took me hours to finally figure out the cause of these mysterious shut downs. Video transfer to phone via wifi is really too slow to use often.
Hardware is nice stuff. The app has some bugs. My biggest problem is the live stream causes the dvr to shut down after about 20 seconds. It took me hours to finally figure out the cause of these mysterious shut downs. Video transfer to phone via wifi is really too slow to use often.
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Poor App
Bought this and it worked fine for a while. Then it just stopped working through the app. Tried updates, reformatting cards etc and all to no avail. If you take the sd card out and watch the files through a reader they are ok, and fortunately mine is easily accessible. For anyone planning to have the recording unit out of the way and use the app I would say it’s a waste of time
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Very buggy App
Very buggy. No way should this get four out of five stars. Obvious fake reviews. App crashes often and more often than not cannot connect to the DVR on the bike. Needs way more effort put into reliability. I also suspect my k2 dvr is corrupted it’s video files. Not gonna work well in a crash if the files are corrupted.
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Response from developer
Hi, sorry for the inconvenience. Please kindly uninstall the INNOVV K2 App, and install the latest INNOVV App. https://apps.apple.com/us/app/innovv/id1235353801 If the problem still exists, please contact our after-sales team for further assistance via: cs@innovv.com.
