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I downloaded the app, subscribed to the one week trial, and am still stuck on that page. When I click subscribe, it says I already have. I deleted and re-downloaded the app and am still stuck there. Is the app down right now or something?Developer Response
Sorry for the late reply, but you have a link at the bottom of the Purchase screen: "Restore purchase". If you tap that you should see your purchase being restored. Thank you.Misleading!
You should let consumers know upfront before downloading the app that in order to use the app there’s a fee. It’s misleading!Developer Response
This has been addressed and you can use parts of the app for freeWas charged without permission
I tried this app for free and canceled a week later by email. I still was charged the $19.99Developer Response
Subscription cancellation is done through the iOS Settings app (Settings > [your name] > Subscriptions). As we already told you over email, we cannot cancel your subscription using email - we can't identify users based on this kind of personal information. Thank you