MOIA in Hamburg & Hanover User Reviews

Top reviews

Leave a Review MOIA in Hamburg & Hanover
  • Didn’t have a good experience

    We were a family four adults and a child we booked it fully because we wanted to be not disturbed so thats why we booked it fully it came but we were not dropped off at the street we chose in the app ( the street was approved in the app and told us we would be dropped off at that location) and when we told it to the driver that this wasn’t the street we chose he said he couldn’t drive any further and so we had to get our stuff out and walk two streets further ( with suitcases and a child ) and one of our suitcases wheel broke .
    Show less
  • This MOIA Driver was great!

    The meeting point was, as usual, not in front of the hotel, nor around the corner, but rather Beerenweg 8: not labeled, and only a muddy path instead of a sidewalk. Apparently others have complained about this meeting point, too, but MOOA management apparently couldn’t care less.
    So after I’d dragged my heavy suitcases past the invisible meeting point, I returned to the street and was making my way back when the driver of Car No. 45 drove up to meet me. He noticed I needed help (I’m over 70) and immediately loaded my suitcases on board before driving me very comfortably to my destination. He explained a lot while entertaining me the whole time, and handing down my suitcases before wishing me all the best. He reconciled me to try MOIA more often, and to report when a driver is impolite. Now all that’s needed are well-marked meeting points as close to hotel entrances as possible!🤞🤞🤞
    Show less
  • Fantastic Experience

    First experience here has been amazing.
    App loaded quickly, onboarding was straightforward, van and driver were polite and awesome. Very please, great experience- I do recommend to others.
  • Awesome

    Our driver was very kind and spoke English as well.
  • Great service

    MOIA is the best ride sharing app through n through.
  • Good idea but needs improvement

    Nice when you are not in a hurry. Convenient busses. Pick-up timing is totally off. I selected 5+ minutes and the car came in 2 minutes so i missed it. Next car was supposed to come in 4 minutes but it tool almost 15 minutes. In the car the driver took stunning detours that were unrelated to the other guests. Unexplainable.
    Show less
  • Very clean Ride, Kind driver

    Was a very nice experience:) thank you for this service and nice Employee:)
  • Great

    The ride was perfect. Driver extremely friendly . I will certainly keep using the service !
  • First time using MOIA

    The pick up location at the airport arrival is not clear. The vehicle is very comfortable and the driver was polite! Thank you!
  • Very nice first experience!

    Nice driver. Everything as expected.

Alternatives to MOIA in Hamburg & Hanover